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Rob McDougall

Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology
Shannon Phillips, MD, MPH

Shannon Phillips, MD, MPH

Quality and Patient Safety OfficerCleveland Clinic

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient SafetyCulture of SafetyLeadership: Role of A Leader to Develop CultureLeading By InfluencePerformance Improvement & Safety/Quality
Laura J. Croucher

Laura J. Croucher

Partner, Advisory Services, KPMG Canada, National Service Line Leader, People & ChangeKPMG

Human Resources leader who assists organizations to strategically improve how they attract, develop, motivate, retain and manage employees

Business EffectivenessOrganization Design and DevelopmentBehavioral Change ManagementOptimizing the Hr FunctionBusiness Performance and Improvement
Jennifer Longnion

Jennifer Longnion

Lecturer, ManagementLoyola Marymount University

Part-Time Faculty

Large-Scale Change ManagementCulture ChangeBusiness Process Institutionalization & ImprovementExecutive Development and CoachingStrategic Planning
Randi Elkind

Randi Elkind

Advisory PrincipalRGP's Virtual Bench

Rate $210/hr

Business TransformationBusiness Process ImprovementOutsourcingIt StrategySupply Chain
Garth Holloway

Garth Holloway

DirectorSixfootfour

Leading edge speaker in business management

Improving Business PerformanceUnderstanding the Business ArchitecturePractical Business Process ReengineeringBusiness TransformationChange Management
Frank Scavo

Frank Scavo

PresidentStrativa

Vision and trends in enterprise IT strategy, IT management issues, and IT spending trends

Enterprise SoftwareBusiness Process ImprovementEconomic TrendsCio LeadershipIt Management
Sara Dolcetti

Sara Dolcetti

Director and Head of Global Business Development and Marketing, Oncology and GenomicsPhilips Precision Medicine

Sara Dolcetti is an expert in corporate strategy, business development, and marketing.

Machine LearningStrategyChange ManagementProject ManagementBusiness Process Improvement
Edward Ewen, M.D.

Edward Ewen, M.D.

Director of Clinical Data and AnalyticsChristianaCare

Clinical Performance ImprovementBusiness IntelligenceMachine LearningClinical InformaticsData Warehousing
Bob Higa

Bob Higa

Magician & Motivational SpeakerMark Sonder Productions, Inc.

Create Business WOW! You may not believe your eyes but you'll marvel at the results when a master magician helps unlock employee creativity

Improving Customer EngagementEmployee MotivationLeadership and Change Management