Jon Arnold
Principal · J Arnold & Associates
VoIP and Beyond - Disruptive Communications Technology Perspectives
Voip Unified Communications Cloud Communications Smartphones Social Media
Rob McDougall
President · Upstream Works Software Ltd.
Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works
Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology
Paul Edwards
Research Director, Software Channels · International Data Corporation (IDC)
Paul Edwards serves as Director of Software Channels research at IDC
Infrastructure Channel Strategy Partner Program Design Partner Transformation MSPs VARs SIs Software Channel Strategies
Susan Hogan
Principal, Deloitte Consulting LLP · Deloitte Services LLP
Howdy partner! Considering shared services delivery models? Wise advice would put Deloitte LLP's location optimization expert in your corner
Shared Services Service Delivery Transformation Shared Services and Outsourcing