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Jon Arnold

Jon Arnold

PrincipalJ Arnold & Associates

Helping businesses understand the strategic value of communications technology as they adapt to the digital transformation of work

Technology Adoption Immersive TechnologyDigital TransformationVoipUnified Communications
Rob McDougall

Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology
Susan Hogan

Susan Hogan

Principal, Deloitte Consulting LLPDeloitte Services LLP

Howdy partner! Considering shared services delivery models? Wise advice would put Deloitte LLP's location optimization expert in your corner

Shared ServicesService Delivery TransformationShared Services and Outsourcing