Jon Arnold

Principal · J Arnold & Associates

Helping businesses understand the strategic value of communications technology as they adapt to the digital transformation of work

Technology Adoption Immersive Technology Digital Transformation Voip Unified Communications

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Susan Hogan

Principal, Deloitte Consulting LLP · Deloitte Services LLP

Howdy partner! Considering shared services delivery models? Wise advice would put Deloitte LLP's location optimization expert in your corner

Shared Services Service Delivery Transformation Shared Services and Outsourcing