Sandra Citty
Clinical Associate Professor · University of Florida
As a Geriatric Research Education and Clinical Center nurse researcher, Sandra Citty identifies opportunities for improvements.
Enhancing Health Outcomes Medical-Surgical Acute Care Nursing Veterans Affairs Family Health
Kwabena Boakye
Assistant Professor · Georgia Southern University
Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics
IT Post-Adoption Quality Management Service Operations
Christian Coletti, M.D., MHCDS, FACEP, FACP
Clinical Effectiveness Officer of Ambulatory Care · ChristianaCare
Dr. Christian Coletti is the ambulatory clinical effectiveness officer at ChristianaCare.
Internal Medicine Cardiac Telemetry Sepsis
Emily Hunter, Ph.D.
Professor; Department Chair of Management, Hankamer School of Business · Baylor University
Negotiation & conflict management expert, revolutionizing the fundamentals of workplace psychology
Negotiation and conflict management Work-Family Issues Stress Work-family conflict and balance Workplace Deviance
Mitchell Neubert, Ph.D.
Professor of Management; Senior Associate Dean for Research and Faculty Development; Chavanne Chair of Christian Ethics in Business · Baylor University
Dr. Neubert explores how leadership, particularly servant leadership, and ethics affect performance and well-being of people & organizations
Servant Leadership Leadership Leadership Development Organizational Development Religion and Entrepreneurship
Alexander Simopoulos
Cosmetic Surgeon · FPA Women's Health
Dr. Alexander Simopoulos is a cosmetic surgeon in West Hollywood, California
Cosmetic Surgery plastic surgery liposuction vaginal rejuvenation
Dru Riddle
Professor, Nurse Anesthesia · Texas Christian University
Dr. Riddle is an expert in evidence-based practice and applying research in practice.
Pharmacogenetics Evidence Based Practice Anesthesia Racial Health Equity Pharmacogenomics
Lindsay Levine
Associate Professor · Georgia Southern University
Lindsay Levine is an expert in consumer judgment and decision-making.
Social Cognition Marketing and Sales Consumer Behavior
Joseph Patrnchak, MS
Chief Human Resources Officer · Cleveland Clinic
Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement
Employee Engagement Service Culture Employee Health Plan and Wellness Organizational Language as A Lever to Build Caregiver Culture Serving Leadership
Kristin Baird
CEO · Baird Group
Healthcare's customer service guru who ignites passion for the patient experience.
Patient Experience Customer Service in Healthcare Leadership and the Patient Experience Hcahps
Douglas Scharre
Professor of Clinical Neurology and Psychiatry | College of Medicine · The Ohio State University
Dr. Scharre specializes in cognitive disorders and dementias, including Alzheimer's disease
Neurology Neurobehavioral Manifestations Lewy Body Disease Dementia, Multi-Infarct Amnesia, Transient Global
Sandra Weiss, M.D., FACC
Interventional Cardiologist, Medical Director CardiacIntensive Care Unit · ChristianaCare
Sandra Weiss is an interventional cardiologist, with a special interest in both coronary and peripheral interventions.
General Cardiology Interventional Cardiology Peripheral Vascular Intervention Cardiac Hemodynamics and Shock Mechanical Circulatory Support
Laurie Gelb
Principal · Profit by Change
Act on evidence, profit by change
Market Research Population Health Behavioral Change
Christine McBride
Professor of Psychological Science · University of Mary Washington
Professor, Department of Psychological Science
Medical Satisfaction Health Values Women's Mental Health Social Psychology
James Merlino, MD
Chief Experience Officer · Cleveland Clinic
Under Dr. Merlino’s leadership, Cleveland Clinic is driving not only patient satisfaction, but also safety, quality and value
Patient Experience
Brad Kolar
Consultant, Author, Speaker · Kolar Associates
Executive consultant, speaker, author
Leading With Data Driving for Results/Execution Leadership Effectiveness Critical Thinking Neuroscience and Leadership
Peter Anderson
Founder & President of Team Care Medicine, LLC · Team Care Medicine, LLC
Industry Speaker - Healthcare Innovator - Primary Care Advocater
Patient-Centered Medical Homes (Pcmh) Healthcare Industry Clinical Practice Operations
Susan A. Leys M.Ed.
Clinical Navigator - Patient Experience · University Healthcare: Jefferson Medical Center
Healthcare Consulting, Coaching and Debriefing at http://www.MDRN.Consulting
Healthcare Hospitals Stress and Stress Management Communicating Effectively Team Building & Leadership