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Howard (Shih-Ming) Hu

Howard (Shih-Ming) Hu

Professor of Hotel, Resort, Hospitality ManagementSouthern Utah University

Specializing in international cuisine, hospitality management, and culinary science

Food Service Preparation TechniquesInternational CuisineCulinary TourismCulinary ProgramsHospitality Management
Joseph Patrnchak, MS

Joseph Patrnchak, MS

Chief Human Resources OfficerCleveland Clinic

Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement

Employee EngagementService CultureEmployee Health Plan and WellnessOrganizational Language as A Lever to Build Caregiver CultureServing Leadership
Barbara Yamamoto

Barbara Yamamoto

Lecturer of Interdisciplinary Applied Programs, College of Communication and Fine ArtsLoyola Marymount University

Lecturer of Interdisciplinary Applied Programs

Jeanne Bliss

Jeanne Bliss

PresidentCustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company CultureCustomer Satisfaction & RetentionOrganizational Structures and Models for Driving ChangeCustomer Experience Leadership AptitudesNeed for A Chief Customer Officer