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Howard (Shih-Ming) Hu
Professor of Hotel, Resort, Hospitality ManagementSouthern Utah University
Specializing in international cuisine, hospitality management, and culinary science
Food Service Preparation TechniquesInternational CuisineCulinary TourismCulinary ProgramsHospitality Management
Joseph Patrnchak, MS
Chief Human Resources OfficerCleveland Clinic
Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement
Employee EngagementService CultureEmployee Health Plan and WellnessOrganizational Language as A Lever to Build Caregiver CultureServing Leadership
Barbara Yamamoto
Lecturer of Interdisciplinary Applied Programs, College of Communication and Fine ArtsLoyola Marymount University
Lecturer of Interdisciplinary Applied Programs
Jeanne Bliss
PresidentCustomerBliss
If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner
Prosperous Company CultureCustomer Satisfaction & RetentionOrganizational Structures and Models for Driving ChangeCustomer Experience Leadership AptitudesNeed for A Chief Customer Officer