Howard (Shih-Ming) Hu
Professor of Hotel, Resort, Hospitality Management · Southern Utah University
Specializing in international cuisine, hospitality management, and culinary science
Food Service Preparation Techniques International Cuisine Culinary Tourism Culinary Programs Hospitality Management
Joseph Patrnchak, MS
Chief Human Resources Officer · Cleveland Clinic
Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement
Employee Engagement Service Culture Employee Health Plan and Wellness Organizational Language as A Lever to Build Caregiver Culture Serving Leadership
Robert Stephens
Founder · The Geek Squad
Founder of The Geek Squad & former CTO of Best Buy discusses service culture, branding, customer experience, and the future of technology.
Technology Retail Consumer Services Trends
Barbara Yamamoto
Lecturer of Interdisciplinary Applied Programs, College of Communication and Fine Arts · Loyola Marymount University
Lecturer of Interdisciplinary Applied Programs
Jeanne Bliss
President · CustomerBliss
If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner
Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer