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Louise Philp profile photo

Louise Philp

Co-Founder & CCOAmity

Louise is the Chief Customer Officer at Amity.

Process ImprovementProduct ManagementProgram ManagementCustomer SuccessSaaS
Joseph Duhig profile photo

Joseph Duhig

Adjunct ProfessorLoyola Marymount University

Seaver College of Science and Engineering

Strategic ImprovementQuality ManagementHealth Care OperationsLarge Scale Change
Jon Christensen profile photo

Jon Christensen

CEOBidmii International

As CEO and co-founder of Bidmii International, Jon Christensen is helping lead the proptech revolution in the home improvement industry.

ProptechContractorsConstructionStrategic ManagementHome Improvement
Chester Santos profile photo

Chester Santos

Author | International Speaker | Memory Skills ExpertThe International Man of Memory

Helping People to Unlock the Extraordinary Power of Their Minds

World's Leading Memory Skills ExpertMemory SkillsBusiness LeadershipCollege StudentsBrain Fitness
Kofi Lomotey profile photo

Kofi Lomotey

Bardo Distinguished ProfessorWestern Carolina University

Kofi Lomotey has written more than 50 books, articles and book chapters on urban education and aspects of black education.

School ImprovementUrban EducationHigher Education
Mark Greenhouse profile photo

Mark Greenhouse

Manufacturing Consultant, Operations Management Mentor,Levantar

Manufacturing Consultant based in UK - unlocking capacity, reducing lead times and removing chaos

Lean Manufacturing Training UKLean Manufacturing Consulting UKManufacturing Consulting UKBusiness Process ImprovementProductivity Improvement
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Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology
Shannon Phillips, MD, MPH profile photo

Shannon Phillips, MD, MPH

Quality and Patient Safety OfficerCleveland Clinic

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient SafetyCulture of SafetyLeadership: Role of A Leader to Develop CultureLeading By InfluencePerformance Improvement & Safety/Quality
Laura J. Croucher profile photo

Laura J. Croucher

Partner, Advisory Services, KPMG Canada, National Service Line Leader, People & ChangeKPMG

Human Resources leader who assists organizations to strategically improve how they attract, develop, motivate, retain and manage employees

Business EffectivenessOrganization Design and DevelopmentBehavioral Change ManagementOptimizing the Hr FunctionBusiness Performance and Improvement
Jennifer Longnion profile photo

Jennifer Longnion

Management LecturerLoyola Marymount University

Large-Scale Change ManagementCulture ChangeBusiness Process Institutionalization & ImprovementExecutive Development and CoachingStrategic Planning