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John Henson, MD

Professor of Medicine, Neurology, Neurosurgery, PediatricsAugusta University

Dr. Henson practices neuro-oncology in the MCG Brain Tumor Program and manages patients with neurofibromatosis and related genetic disorders

Hereditary CancerNeurofibromatosisGeneticsNeuro-OncologySpine Tumors

Katherine Kortes-Miller

Assistant Professor, School of Social Work and Palliative Care Division Lead, Centre for Education and Research on Aging and Health (CERAH)Lakehead University

An unconventional death educator and researcher with a passion for palliative care and improving end of life care for all

GerontologyPalliative CareEnd-Of-Life CareInterprofessional Education and CareLGBTQ

Christine Chambers

Professor & Canada Research Chair in Children's PainDalhousie University and IWK Health Centre

Global children’s pain research leader turning evidence into better care and policy for kids, youth, and families worldwide.

PainSocial MediaPsychologyKnowledge MobilizationKnowledge Translation

Deborah Cohen

Senior Natural ScientistRAND Corporation

Senior Natural Scientist at RAND Corporation and Professor at Pardee RAND Graduate School

FoodObesityPublic HealthDietExercise

Lisa Yerian, MD

Medical Director, Continuous Improvement Director, Hepatobilliary Pathology; Assistant Professor of PathologyCleveland Clinic

An expert in continuous improvement in healthcare and continuous improvement tools including business intelligence dashboards

Leading Change and Organizational CultureContinuous Improvement in HealthcareOrganizational Learning and ImprovementApplication in Continuous Improvement Principles

Mark Leach

CEO/FounderLifeToolsOnline Pty Ltd

CEO, social and spiritual entrepreneur, systems psychodynamics consultant, teacher and mentor

Leadership DevelopmentLeadershipTeam Leadership

James Merlino, MD

Chief Experience OfficerCleveland Clinic

Under Dr. Merlino’s leadership, Cleveland Clinic is driving not only patient satisfaction, but also safety, quality and value

Patient Experience

Robert Wyllie, MD

Chief Medical Operations OfficerCleveland Clinic

Inspires leaders to use business intelligence and continuous improvement tools to boost operational efficiencies and drive down costs

Continuous ImprovementCost ReductionService Line Performance ManagementLength of Stay InitiativesOperating Room Management

John Kenagy

Author / Keynote SpeakerKenagy & Associates

Creating Adaptive Capacity

Leadership: Leaving A Legacy in Uncertain Times21st Century Health CareQuality-Centered Health CareDeveloping People as the Number One ResourcePatient-Centered Point-Of-Care

J. Michael Henderson, MD

Chief Quality OfficerCleveland Clinic

From this safety and quality expert, learn how a successful model of care can improve outcomes, reduce hospital-acquired infections and more

Patient SafetyQuality and Safety CollaborationsImplementing Systems to Manage Quality/Patient SafetyHealthcare Reform (Quality Portions)Value Based Purchasing

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