About
Located in Cleveland, Ohio, Cleveland Clinic is a nonprofit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Cleveland Clinic was founded in 1921 as a group practice with the mission of providing “Better care of the sick, investigation into their problems and further education of those who serve.” Each year thousands of patients travel to Cleveland Clinic from every state in the nation and more than 132 countries around the world. In 2011, Cleveland Clinic recorded 5.1 million patient visits. Cleveland Clinic serves the community by building partnerships with community members and providing numerous health and wellness programs including free health screenings and education. Cleveland Clinic is committed to serving its surrounding neighborhoods and helping people make positive health and wellness choices. In 2011, its community benefit contribution totaled $552.2 million, including $145.6 million in charity care. A leading medical innovator, Cleveland Clinic counts among its major medical breakthroughs coronary artery bypass surgery, the first near-total face transplant in the United States and the discovery that bariatric surgery controls diabetes. Cleveland Clinic health system includes eight community hospitals, 16 full-service family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as in Florida, Nevada, Canada, and Abu Dhabi. Today, with more than 1,400 beds on Cleveland Clinic main campus and 4,450 beds systemwide, Cleveland Clinic is one of the largest and most respected hospitals in the country. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals, and its heart and heart surgery program has been ranked No. 1 since 1995.
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Experts (16)
Kelly Hancock, MSN, RN, NE-BC
Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus
20-year veteran in healthcare and prominent nursing leader at a Magnet Status hospital
Transformational Leadership Servant Leadership Magnet and the Impact On Workforce Nursing Recruitment and Retention Nursing Quality Wellness Patient Experience Integration of Enterprise Nursing Workforce Nursing Workforce
C. Martin Harris, MD, MBA
Chief Information Officer
Using IT strategically and effectively is the prescription for improving patient outcomes and reducing healthcare costs
Healthcare Management Healthcare Technology Medical Informatics Healthcare Information and Management Systems Ehealth Trends and Innovations Value: Driving the Cost Curve Down Clinical Informatics Health Information Technology's Power and Potential
J. Michael Henderson, MD
Chief Quality Officer
From this safety and quality expert, learn how a successful model of care can improve outcomes, reduce hospital-acquired infections and more
Patient Safety Quality and Safety Collaborations Implementing Systems to Manage Quality/Patient Safety Healthcare Reform (Quality Portions) Value Based Purchasing New Models of Care
Joan Kavanagh, MSN, RN
Associate Chief Nursing Officer, CCHS
Joan Kavanagh ensures that the right nurses are matched to the right jobs and that professional development keeps them engaged
Nursing and Faculty Shortage Competency Assessment Nursing as A Career Simulation in Nursing Education Preparation to Practice Gap Orientation Onboarding and Professional Development Nursing Education
David Levin, MD
Chief Medical Information Officer
Challenging audiences to discover how analysis of “big data” can be used to transform healthcare, from practice redesign to new markets
Healthcare Information Technology Clinical Decision Support: From Alerts to Watson Emr and Related Clinical Systems-Strategy Selection and Physician Adoption Analytics: Data Strategies Knowledge Management Big Data and Reporting Transformation of Care: Practice Redesign Medical Home and Population Models
Paul Matsen
Chief Marketing Officer
Paul Matsen oversees one of the most recognizable healthcare brands in the world
Brand Strategy Digital and Social Media Building Brand in Healthcare Healthy Metrics Marketing in A Digital World
James Merlino, MD
Chief Experience Officer
Under Dr. Merlino’s leadership, Cleveland Clinic is driving not only patient satisfaction, but also safety, quality and value
Patient Experience
Joseph Patrnchak, MS
Chief Human Resources Officer
Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement
Employee Engagement Service Culture Employee Health Plan and Wellness Organizational Language as A Lever to Build Caregiver Culture Serving Leadership Total Rewards and Recognition
Bill Peacock, MS
Chief of Operations
Mr. Peacock oversees Cleveland Clinic's 46 buildings in Cleveland, as well as its buildings in Canada, Florida, Nevada and Abu Dhabi
International Operations Healthcare Real Estate and Development Sustainable Healthcare Architecture Cleveland Clinic Strategy for Growth Value Based Operations Cost Savings in Healthcare Delivery Health System Integration
Shannon Phillips, MD, MPH
Quality and Patient Safety Officer
Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization
Quality and Patient Safety Culture of Safety Leadership: Role of A Leader to Develop Culture Leading By Influence Performance Improvement & Safety/Quality Emr & Safety/Quality Physician Behaviors & the Impact to Quality Safety Our Quality Organizational Structure The Alignment of Finance & Quality
Industry Experience (5)
- Education/Learning
- Health and Wellness
- Health Care - Facilities
- Health Care - Providers
- Health Care - Services