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Sriram Narayanan
Eli Broad Professor in Supply Chain ManagementMichigan State University
Sriram Narayanan's research has focused on understanding how supply chain ideas can be applied to facilitate inclusion.
Tom Flick
PresidentTom Flick Communications
Authority on Leadership, Leading Change and Increasing Performance
Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Forrest Morgeson
Associate ProfessorMichigan State University
Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.
Tracie O. Afifi
Associate Professor, Community Health SciencesUniversity of Manitoba
Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.
Terrence Carolan, MSPT, MBA
Managing Director of Medical Rehabilitation and Aging ServicesCARF International
Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.
Emily Blevins
Assistant Professor of PsychologyLoyola Marymount University
Bellarmine College of Liberal Arts
David Schweidel
Professor of Marketing & Goizueta Chair in Business TechnologyEmory University, Goizueta Business School
Marketing analytics expert focused on the opportunities at the intersection of marketing and technology
Joan Pirrung, MSN, APRN, ACNS-BC
Interim President of Union HospitalChristianaCare
Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.
Michael W. Johnson, MA, CAP
Senior Managing Director of Behavioral HealthCARF International
A creative, solutions-oriented leader who is passionate about improving quality in behavioral healthcare through CARF accreditation.