Customer Experts

Professor of Industrial Service InnovationAston University

Prof Ali Bigdeli co-leads a centre of excellence on servitization, focusing service-led business model innovation.

ServitizationService-led Business ModelService InnovationIndustry 4.0

Ani and Mark Gabrellian Professor, Professor of Political Science and Business Administration, Department ChairUniversity of Rochester

An expert in American politics; campaign finance; corporate political strategy, social responsibility & fiscal policy; & airline industry.

US National DebtCorporate PoliticsCorporate & Business StrategyCorporate ValuesCorporate Boycotts

CEOBlue Sheep LLP

Marketer obsessed with delivering actionable customer insight for clients

Data AnalysisDatabasesCustomer Insight

PresidentGreater Wilkes-Barre Chamber

Creative Leader/Communicator with a background in public speaking, making positive community connections.

Making a Difference in Your CommunityMaking the Right ConnectionsPublic SpeakingCustomer ServiceCommunications

Professor of MarketingMiddle Tennessee State University

Marketing professor and blogger with a passion for all things marketing

BrandingMarketingCustomer ExperienceSocial MediaContent Marketing

CEOSociety3

CEO, Society3 - Building & managing social brand presences, channel empowerment, creating buzz with 100 Million reach.

Buzz MarketingSocial MediaCustomer Experience

Founder of the All-In Movement™The All-In Way

Consults, speaks, and writes on how to improve business performance by aligning stakeholder focus

Stakeholder AlignmentBusiness GrowthEmployee EngagementCustomer ServiceCorporate Culture

Professor, Xerox Chair of Computer and Information SystemsUniversity of Rochester

Huaxia Rui conducts research on topics related to social media, health IT, and optimal contract design.

Data ScienceSocial Media AnalyticsHealth ITOptimal Contract DesignHealthcare Economics

System Administrator

Master of Proactive Living - Speaker, Author, Trainer and Performance Consultant

Personal SuccessCustomer AwarenessBusiness Success

Chief Executive Officer and Chief Marketing officerScentiments

CEO/CMO, Scentiments.com

Customer ServiceOnline MarketingBrand Advocacy

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