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Marnie Smith

Partner Lighthouse NINE Group

Marnie is a value-driven business professional with expertise in custom consulting solutions.

Coaching and FacilitationChange Management LeadershipProject / Relationship ManagementCommunication StrategyProgram Design and Development
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Anuj Kumar

Associate ProfessorUniversity of Florida

Anuj Kumar’s research is focused on understanding how information technology affects the behavior of organizations and individuals.

How Online Product Recommendations Affects Customer DemandHow Technology Can Be Used to Remedy Societal ProblemsTechnology Enabled Multi-channel Business OperationsInformation Systems and Operations ManagementBusiness Value of Information Technology
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Yang Yang

Assistant ProfessorUniversity of Florida

Yang Yang studies how people make decisions, inferences and predictions, and their implications for consumer welfare.

Artificial Intelligence for Decision SupportBusinessWell-BeingMotivationSocial Influence
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Richard Lutz

Professor | ChairUniversity of Florida

Richard Lutz’s research addresses experiential consumption, customer donation decisions, and social media's effects on purchase behavior.

Advertising ResponseConsumer BehaviorServices MarketingBusiness
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Stephanie Brooks

Services Marketing Expert

Stephanie Brooks has over 20 years of experience in services marketing and 12 years of experience in digital marketing.

MarketingServices MarketingVolunteering
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Dane Stanton

OwnerEco-Pro Carpet Cleaning

Dane Stanton - Owner at Eco-Pro Carpet Cleaning

Home Cleaning Services
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Aidan Kenny

Co-Founder & CEOInstant Opinion

CEO of Instant Opinion

Service InnovationCustomer EngagementStrategy
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Jon Naylor

Managing PartnerCwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer ServiceImproving ProductivityDriving Effeciency
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Curtis Carlson Nelson

Travel & Hospitality ExecutiveCurtis Carlson Nelson

Curtis Carlson Nelson has 20 years of management experience with a focus on the travel and hospitality industries.

MarketingManagementTravelHospitality
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Brenda O'Connor

Vice President, General Counsel and Corporate SecretaryCredit Union Central of Canada

Experienced Canadian financial services leader

Credit UnionsPolicyFinanceLendingAdvocacy