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Vladimir Dimitroff

DirectorPRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer SegmentationCustomer Retention and LoyaltySocial Business and InnovationCustomer-Centric Strategy and OperationsCustomer Experience
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Tara Truax

Client Relationship Expert, Direct Response Marketing Expert, Author, SpeakerTara Truax Companies, LLC

Business Accelerator, Speaker, Author

CoachingSmall BusinessCustomer ServiceBusiness & LeadershipWoman in Business
Ruomeng Cui profile photo

Ruomeng Cui

Goizueta Foundation Term Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School

Expert in retail, platforms, supply chain, and causal-AI decision making. Globally known for the wide impact in industry.

Operations ManagementOperations StrategyCausalMachine LearningData-driven Decision
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Tim Sanders

Founder & CEODeeper Media Inc.

A cutting-edge businesses, sales and marketing expert helping organizations hone effective leadership skills and build lasting relationships

Talent ManagementLeadershipBusiness GrowthCorporate Social ResponsibilityStrategic Marketing
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Amber Fox

National Director of Sales - HospitalitySignature Worldwide

Keep 'em coming back for more with Signature Worldwide's hospitality industry consultant and business solutions expert

Customer ExperienceReputation ManagementSales StrategyCustomer Service Best PracticesSocial Media
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Tim Baines

Professor of Operations StrategyAston University

Professor Baines specialises in the realisation of competitive manufacturing operations.

Business ModelsAdvanced ServicesServitizationManufacturingOperations Strategy
Gina Tran, Ph.D. profile photo

Gina Tran, Ph.D.

Expert in marketingFlorida Gulf Coast University

Gina A. Tran explores consumer behavior and the impact of technology on consumption.

Social MediaMarketingInfluencer MarketingDigital MarketingE-Commerce
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Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology
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John A Delves

CEO.OwnerSoutheastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping CustomersLeadership for Todays Workforce.Change the Only ConstantEffective Leadership for TodayInspirational and Uplifting
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Jon Naylor

Managing PartnerCwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer ServiceImproving ProductivityDriving Effeciency