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Carolyn Thomas

Carolyn Thomas

Speaker, BloggerHeart Sisters

Carolyn Thomas is an expert on women, heart disease, and the patient experience.

Women's HealthPublic SpeakingMedia RelationsPatient AdvocacyPatient Safety
Gilbert-Jamison Theo

Gilbert-Jamison Theo

Chief Executive OfficerPerformance Solutions by Design, Inc.

Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.

Service ExcellenceLeadership AccountabilityCustomer ExperiencePatient Experience
James Young, MD

James Young, MD

Executive Dean, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University; Chairman, Endocrinology & Metabolism InstituteCleveland Clinic

Expert in Cleveland Clinic institute structure, model of care and medical student education

Institutes and the Model of Organizational CareThe Evolution of Academic Medical CentersModern American Medical School
Amy Feirn

Amy Feirn

Principal, Deloitte Consulting LLPDeloitte Services LLP

Diagnosing the issues and prescribing improvements to your health care facility is the specialty of Deloitte LLP's health systems analyst

Health Care Services ManagementImproving Patient Experiences in Health Care FacilitiesRevenue Cycle AssessmentHealthcare Financial ManagementEnterprise Cost Management
Carolyn Haines

Carolyn Haines

Director, Nurse Managed Primary Care CenterUniversity of Delaware

Haines’ interest areas include chronic care management of diabetes, hypertension, hyperlipidemia and women’s health

Chronic Care ManagementAcute Care ManagementWomen’s HealthHypertensionHyperlipidemia
Carolyn Snider

Carolyn Snider

Emergency Physician at Winnipeg Health Sciences Centre & Medical DirectorEmergency Department Violence Intervention Program

An academic emergency medicine physician dedicated to advocating for people affected by violence

Trauma CareYouth ViolenceIntimate Partner ViolenceEmergency Medicine
Himani Divatia, DO, FACP, FAAP

Himani Divatia, DO, FACP, FAAP

Medical Director of Patient ExperienceChristianaCare

Dr. Himani Divatia is the medical director of Patient Experience at ChristianaCare.

Hospital MedicineInternal MedicinePediatrics
Paige Merring, MSN, RN, CCRN

Paige Merring, MSN, RN, CCRN

Nursing Excellence ManagerChristianaCare

Paige Merring, MSN, RN, CCRN, NEA-BC, is the Nursing Excellence Manager at ChristianaCare.

NursingLeadershipProfessional GovernanceMagnet
Jennifer Johannesen

Jennifer Johannesen

Author, speaker, bloggerPatient Advocate

My talks are frank and unsentimental, yet lighthearted and engaging. No lecturing! Authentic patient experience illuminated through stories.

Disability AdvocacyEthicsParenting Children With Special NeedsPatient Advocacy
Michael Barkasy, M.D.

Michael Barkasy, M.D.

Medical Director of ChristianaCare Primary Care in JennersvilleChristianaCare

Dr. Mike Barkasy is the medical director of ChristianaCare Primary Care in Jennersville.

Family Medicine