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Shannon Phillips, MD, MPH
Quality and Patient Safety OfficerCleveland Clinic
Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization
Miguel McInnis
Managing DirectorMcInnis & Associates Consulting, LLC
A Seasoned Health Care Executive and Strategist on Health Care Access for Poor and Underserved Populations
Dr. William E. Reichman
President and CEOBaycrest
Overseeing one of the leading academic healthcare organizations specializing in complex specialized geriatric care and brain research.
Suzana Makowski, MD MMM FACP
Co-Chief of Division of Palliative Medicine, Founder of Lois Green Learning CommunityUMass Memorial Healthcare
Palliative Care Specialist, Social Media in Medical Education, Quality Improvement, Complexity and Positive Deviant
Kwabena Boakye
Assistant ProfessorGeorgia Southern University
Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics
Andrew Ellefson, M.D.
Medical Director of the Neonatal Intensive Care UnitChristianaCare
Dr. Andrew Ellefson is a neonatologist currently serving as the Medical Director of the Neonatal Intensive Care Unit at ChristianaCare.
Michael Szeliga, MSN, APRN, AGCNS-BC
Clinical Nurse SpecialistChristianaCare
Michael Szeliga, MSN, APRN, AGCNS-BC, CMSRN, CPHQ, is a Clinical Nurse Specialist at ChristianaCare in the Acute Medicine Service Line.
Donald Ford
PresidentTraining Education Management LLC
Expert speaker who explains the people side of organizations with humor and insight.
Penny Gagnon, MA
CARF Canada Chief Accreditation AdvisorCARF International
Penny creates systems promoting a stronger vision and commitment to the quality of services in enhancing the lives of persons served.
David Levin, MD
Chief Medical Information OfficerCleveland Clinic
Challenging audiences to discover how analysis of “big data” can be used to transform healthcare, from practice redesign to new markets