Sheryl F. Kline
Professor, Hospitality · University of Delaware
Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.
Economics Organizational Behavior Hospitality Sport Business Management Hospitality Management
Peter Ricci, Ed.D.
Clinical Professor and Director · Florida Atlantic University
Peter Ricci is an expert in food service, lodging, incentive travel, and destination marketing.
Casinos & Gaming Travel and Tourism Hotel Guest Services Hospitality Marketing
Shawn Basler
Principal · Perkins Eastman
Internationally recognized design authority, speaker whose unique vision translates business objectives into luxurious guest experiences
Hospitality Design Guest Experience Hotels and Resorts
Holly Zoba
Senior Vice President of Sales - Hospitality · Signature Worldwide
Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training
Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs
Barbara Yamamoto
Lecturer of Interdisciplinary Applied Programs, College of Communication and Fine Arts · Loyola Marymount University
Lecturer of Interdisciplinary Applied Programs
Dave Hamilton
Senior Vice President · Signature Worldwide
Yes, a mint will always be on the pillow when Signature Worldwide's SVP brings his wisdom gained from 30+ years in the hospitality industry
Customer Experience Customer Service Best Practices Destination Marketing Sales Strategy Travel and Tourism
Mary Grady
Lecturer of Public Relations, College of Communication and Fine Arts · Loyola Marymount University
Lecturer of Public Relations