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Marsha Loda

Marsha Loda

Associate Professor in the James M. Hull College of BusinessAugusta University

A leading marketing expert helping businesses in the hospitality industry bounce back from crises, including the COVID-19 pandemic.

Mass media public relationsJournalismParks, Recreation and LeisureMessage credibility
Theresa Syer

Theresa Syer

Founding Partner, Professional SpeakerSyer Hospitality Group Inc.

Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and

Service LoyaltyMaximizing Your Networking Skills
Vicky Johnson

Vicky Johnson

Creative DirectorDivine Logistics

I Reside Where the Rubber Meets the Road!

Events and HospitalitySocial MediaEntertainmentEntrepreneurshipSmall Business Development
Kristin Baird

Kristin Baird

CEOBaird Group

Healthcare's customer service guru who ignites passion for the patient experience.

Patient ExperienceCustomer Service in HealthcareLeadership and the Patient ExperienceHcahps
Caitlin MacGregor

Caitlin MacGregor

Co-FounderCream HR

HR that's made to measure! Cream HR's Co-Founder helps tailor your hiring practices to ensure the cream in the crop rises to the top

Employee HiringEmployee RelationsE-CommerceStart-UpsCustomer Relations and Engagement
Ming Hsu

Ming Hsu

William Halford Professor | Haas School of Business & Helen Wills Neuroscience InstituteUniversity of California, Berkeley

Leading expert in neuromarketing and the application of biological methods to understand consumer behavior

Consumer NeuroscienceNeuroeconomicsBehavioral EconomicsNeuromarketing
Mike Staver

Mike Staver

CEOThe Staver Group

Leadership Isn't for Cowards

Leadership Isnt for CowardsCreating an Exceptional Customer Experience
Brad Szollose

Brad Szollose

CEOBrad Szollose International

Cross-Generational Leadership Development. Customized Workshops, Training & Executive Coaching for Talent Development.

MillennialsGeneration YBaby BoomersGeneration X21st Century Management
Jessica Kosmowski

Jessica Kosmowski

Principal, M&A Consultative Services, Deloitte Consulting LLPDeloitte Services LLP

Plant the seeds of growth! Deloitte LLP's M&A gardner will cultivate the soil to ensure your organization finds the synergies it needs

Mergers and AcquisitionsSales Marketing and Customer Integration and Divestiture
Henry Dortmans

Henry Dortmans

PrincipalHenryDortmansAssociates

Management Advisor, Executive & Speaker 416.845.4511

On Giving AdviceStrategy Planning & RoadmapsHow to Be More Effective With CustomersCredibility Quotient (Cq)