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Oscar (Hengxuan) Chi
Assistant ProfessorUniversity of Florida
Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.
Ronald van der Aart
managing consultantRepMen
Experienced keynote speaker, moderator & trainer on social media, online reputation management, social customer service
Tim Robitaille
Search Engine Marketing ExpertAcquisitionMarketing.biz
Strategic Search Engine Marketing
John Di Frances
Managing PartnerDI FRANCES & ASSOCIATES, LLC
Motivational keynote speaker, business strategist, author. Engaging presentations deliver useful and actionable knowledge. A blueprint for p
Juan Manuel Benavent
Customer Service & Retail Sales Consultant / SpeakerCV Consulting
Customer Service and Customer Experience Management speaker, trainer and consultant.
Scott Monty
Global Digital & Multimedia Communications ManagerFord Motor Company
Communications executive adept at providing strategic counsel and connecting people to address a full range of business issues
Suzanne Fanning
PresidentWOMMA - Word of Mouth Marketing Association
Unleashing the Power of Word of Mouth Marketing
Douglas Hanna
CEOA Small Orange LLC
Engaging Customer Service and Technology Expert
Tom Cates
PresidentThe Brookeside Group
Experienced Speaker and Motivated Businessperson
Susan Postma
Regional ManagerCAA Manitoba
Susan oversees CAA Manitoba's retail and travel services with more than a decade of experience.