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Denise Barreto

Denise Barreto

Author, Managing Partner, Trainer and SpeakerRelationships Matter Now, LLC

Relationship Revolutionist - Changing the World, One Relationship at a Time

RelationshipsMarketingLeadershipCustomer ServiceCorporate Partnerships
Steve Mitchinson

Steve Mitchinson

Associate DirectorLimebridge Australia

Over 20 years speaking experience on all aspects of customer management, customer experience and engagement Experienced, engaging speaker wi

Improving Customer ExperienceEmployee Engagement and EmpowermentLeveraging Team DiversityEngaging With Gen YEffective Collection Strategies
Scott Stratten

Scott Stratten

President & CEOUnMarketing

Best-selling author and Forbes.com Top 5 Media Influencer with expertise in Viral, Social, and Authentic Marketing.

Engagement 2.0Social CurrencyViral Marketing 2.0Brand MarketingUnmarketing - Stop Marketing. Start Engaging
Larry Miller

Larry Miller

President & FounderMiller Management & Consulting Services, Inc.

Industry Expert on Convenience Retailing, Foodservice at Retail, Consumer Trends & the Integration of Multiple Businesses Under One Roof!

Customer Service in RetailBuilding Customer Focused TeamsLocationLocation
Sheryl F. Kline

Sheryl F. Kline

Professor, HospitalityUniversity of Delaware

Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.

EconomicsOrganizational BehaviorHospitalitySport Business ManagementHospitality Management
Stanley Griffis

Stanley Griffis

Donald J. Bowersox and Robert W. Thull Professor in Logistics and Supply Chain ManagementMichigan State University

Professor Griffis' primary teaching interests include logistics and supply chain management.

Risk and ResilienceSustainabilityLogistics
Dr. Ed Frazelle

Dr. Ed Frazelle

Executive DirectorRightChain™ Institute

President and CEO at Logistics Resources International

Supply Chain StrategySupply Chain MegatrendsInventory Strategy
Chris Brogan

Chris Brogan

PresidentHuman Business Works

NY Times Best Selling Author, Social Media expert/blogger, & named one of the top 10 most influential social media experts by Forbes.

Social MediaCultivating VisibilityGoogle+ for BusinessMeasure What Matters MostCustomer Acquisition
Romona Foster

Romona Foster

Social Media TrainerSocial Media How To's with Romona

Highly endorsed social media trainer teaching professionals how to leverage and brand their businesses through the use of social media!

BrandingSocial Media & Content Marketing for Business and Non-ProfitsSocial Media eMail and Content Marketing FacebookLinkedin Consulting
Rob McDougall

Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology