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Derek Dunham

Derek Dunham

Vice-President, Client ServicesVarsity Branding

Derek Dunham brings over 20 years of experience in branding, marketing and communication.

Direct AdvertisingSocial Media MarketingIntegrated MarketingBrand DevelopmentCreative Direction
Sriram Narayanan

Sriram Narayanan

Eli Broad Professor in Supply Chain ManagementMichigan State University

Sriram Narayanan's research has focused on understanding how supply chain ideas can be applied to facilitate inclusion.

Managing ServicesDiversity & InclusionEquity
Forrest Morgeson

Forrest Morgeson

Associate ProfessorMichigan State University

Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.

Marketing ResearchCustomer LoyaltyPublic PolicyCustomer ExperienceCustomer Satisfaction
Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Tom Flick

Tom Flick

PresidentTom Flick Communications

Authority on Leadership, Leading Change and Increasing Performance

Leadership DevelopmentChangeTeamsValuesInspiration
Terrence Carolan, MSPT, MBA

Terrence Carolan, MSPT, MBA

Managing Director of Medical Rehabilitation and Aging ServicesCARF International

Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.

CARF AccreditationAssisted LivingContinuing Care Retirement CommunitiesRespite CareAdult Day Services
Tracie O.  Afifi

Tracie O. Afifi

Associate Professor, Community Health SciencesUniversity of Manitoba

Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.

Problem GamblingDomestic ViolencePhysical PunishmentChild MaltreatmentSociology
Emily Blevins

Emily Blevins

Assistant Professor of PsychologyLoyola Marymount University

Bellarmine College of Liberal Arts

Intergroup EmotionsTraumaEmotions and Emotion RegulationClinical PsychologyCommunity Psychology
Joan Pirrung, MSN, APRN, ACNS-BC

Joan Pirrung, MSN, APRN, ACNS-BC

Interim President of Union HospitalChristianaCare

Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.

Acute Inpatient Surgical and Trauma ServicesTrauma Service LeadershipTrauma NursingTrauma CareAdult Health
Michael Faggella-Luby

Michael Faggella-Luby

ProfessorTexas Christian University

Michael Faggella-Luby helps educators to implement methods and instructional materials for students with and without disabilities.

Implementation of Specific Evidence-based Pedagogies and InterventionsIdentification of Critical Systemic Variables Associated with School Reform and Intervention ImplementationSecondary and Post-Secondary EducationLearning DisabilitiesA Systematic Review of Assessment Tools for Higher Ed and Disability