Customer Experts

Assistant ProfessorUniversity of Florida

Shu He researches information systems and the impact of emerging technologies on firm strategy, consumer behavior and societal implications.

Digital PlatformsE-Commerce StrategyInformation SecuritySocial Media Analytics

Client Relationship Expert, Direct Response Marketing Expert, Author, SpeakerTara Truax Companies, LLC

Business Accelerator, Speaker, Author

CoachingSmall BusinessCustomer ServiceBusiness & LeadershipWoman in Business

Vice President, Revenue-Local MediaTHE ASSOCIATED PRESS

An established leader in the media industry with an extensive understanding of digital, broadcast and print.

PublishingFinancial PlanningBusiness & Strategic PlanningNegotiating AgreementsBusiness Process Engineering

Project ManagerMcCourt Construction

Project Manager at McCourt Construction

Construction & InfrastructureGeneral ContractorUtility InfrastructureCivil ConstructionPrivate Business Development

DirectorPRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer SegmentationCustomer Retention and LoyaltySocial Business and InnovationCustomer-Centric Strategy and OperationsCustomer Experience

Professor of HistoryUniversity of Connecticut

Professor McElya is an expert in the histories of women, gender, sexuality, and race in the U.S., with a focus on politics and memory.

U.S. Cultural and Political HistoryWomen & GenderSexuality & LGBTQ HistoryFeminist TheoryQueer Theory

Goizueta Foundation Term Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School

Expert in retail, platforms, supply chain, and causal-AI decision making. Globally known for the wide impact in industry.

Operations ManagementOperations StrategyCausalMachine LearningData-driven Decision

National Director of Sales - HospitalitySignature Worldwide

Keep 'em coming back for more with Signature Worldwide's hospitality industry consultant and business solutions expert

Customer ExperienceReputation ManagementSales StrategyCustomer Service Best PracticesSocial Media

Founder & CEODeeper Media Inc.

A cutting-edge businesses, sales and marketing expert helping organizations hone effective leadership skills and build lasting relationships

Talent ManagementLeadershipBusiness GrowthCorporate Social ResponsibilityStrategic Marketing

Marketing ProfessorUtah Valley University

Alvarado-Karste is an expert in marketing strategy and consumer behaviour

Data-Driven MarketingPersuasion and Decision-makingConsumer BehaviorMarketing Strategy

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