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Derek Dunham

Derek Dunham

Vice-President, Client ServicesVarsity Branding

Derek Dunham brings over 20 years of experience in branding, marketing and communication.

Direct AdvertisingSocial Media MarketingIntegrated MarketingBrand DevelopmentCreative Direction
Forrest Morgeson

Forrest Morgeson

Associate ProfessorMichigan State University

Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.

Marketing ResearchCustomer LoyaltyPublic PolicyCustomer ExperienceCustomer Satisfaction
Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Tracie O.  Afifi

Tracie O. Afifi

Associate Professor, Community Health SciencesUniversity of Manitoba

Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.

Problem GamblingDomestic ViolencePhysical PunishmentChild MaltreatmentSociology
Tom Flick

Tom Flick

PresidentTom Flick Communications

Authority on Leadership, Leading Change and Increasing Performance

Leadership DevelopmentChangeTeamsValuesInspiration
Michael W. Johnson, MA, CAP

Michael W. Johnson, MA, CAP

Senior Managing Director of Behavioral HealthCARF International

A creative, solutions-oriented leader who is passionate about improving quality in behavioral healthcare through CARF accreditation.

ASAM Level of Care CertificationOffice Based Opioid Treatment (OBOT)Certified Community Behavioral Health ClinicsMental Health (Severe Mental Illness) Practice and PolicySuicide Prevention
Joan Pirrung, MSN, APRN, ACNS-BC

Joan Pirrung, MSN, APRN, ACNS-BC

Interim President of Union HospitalChristianaCare

Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.

Acute Inpatient Surgical and Trauma ServicesTrauma Service LeadershipTrauma NursingTrauma CareAdult Health
Professor Akintola Akintoye

Professor Akintola Akintoye

Dean of SchoolLeeds Beckett University

Professor Akintola Akintoye, Dean of School of Built Environment and Engineering, joined the University in 2017.

ModellingCivil EngineeringConstruction EconomicsArchitectureEconomic Formation
Michael Faggella-Luby

Michael Faggella-Luby

ProfessorTexas Christian University

Michael Faggella-Luby helps educators to implement methods and instructional materials for students with and without disabilities.

Implementation of Specific Evidence-based Pedagogies and InterventionsIdentification of Critical Systemic Variables Associated with School Reform and Intervention ImplementationSecondary and Post-Secondary EducationLearning DisabilitiesA Systematic Review of Assessment Tools for Higher Ed and Disability
Jennifer Rowland, M.D.

Jennifer Rowland, M.D.

Chief of the Breast Imaging SectionChristianaCare

Jennifer Rowland specializes in interpretation of screening and diagnostic multi-modality breast Imaging.

Medical Trainee EducationCommunity OutreachBreast DensitySupplemental Breast Cancer Screening