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Terrence Carolan, MSPT, MBA

Terrence Carolan, MSPT, MBA

Managing Director of Medical Rehabilitation and Aging ServicesCARF International

Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.

CARF AccreditationAssisted LivingContinuing Care Retirement CommunitiesRespite CareAdult Day Services
Forrest Morgeson

Forrest Morgeson

Associate ProfessorMichigan State University

Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.

Marketing ResearchCustomer LoyaltyPublic PolicyCustomer ExperienceCustomer Satisfaction
Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Tracie O.  Afifi

Tracie O. Afifi

Associate Professor, Community Health SciencesUniversity of Manitoba

Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.

Problem GamblingDomestic ViolencePhysical PunishmentChild MaltreatmentSociology
Tom Flick

Tom Flick

PresidentTom Flick Communications

Authority on Leadership, Leading Change and Increasing Performance

Leadership DevelopmentChangeTeamsValuesInspiration
Michael W. Johnson, MA, CAP

Michael W. Johnson, MA, CAP

Senior Managing Director of Behavioral HealthCARF International

A creative, solutions-oriented leader who is passionate about improving quality in behavioral healthcare through CARF accreditation.

ASAM Level of Care CertificationOffice Based Opioid Treatment (OBOT)Certified Community Behavioral Health ClinicsMental Health (Severe Mental Illness) Practice and PolicySuicide Prevention
Joan Pirrung, MSN, APRN, ACNS-BC

Joan Pirrung, MSN, APRN, ACNS-BC

Interim President of Union HospitalChristianaCare

Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.

Acute Inpatient Surgical and Trauma ServicesTrauma Service LeadershipTrauma NursingTrauma CareAdult Health
David Schweidel

David Schweidel

Professor of Marketing & Goizueta Chair in Business TechnologyEmory University, Goizueta Business School

Marketing analytics expert focused on the opportunities at the intersection of marketing and technology

Marketing TechnologyAISocial MediaPolitical MarketingCustomer Analytics
Professor Akintola Akintoye

Professor Akintola Akintoye

Dean of SchoolLeeds Beckett University

Professor Akintola Akintoye, Dean of School of Built Environment and Engineering, joined the University in 2017.

ModellingCivil EngineeringConstruction EconomicsArchitectureEconomic Formation
Martha  Paynter

Martha Paynter

Registered Nurse, President of the BoardWellness Within

Access to abortion, prison abolition, criminalization and reproductive health

Health Services ManagementFeminist Health AdvocacyChildbirthBreastfeedingPain Management