Daniel O’Boyle Kelly
Vice President, IDC Global Partnering Practice, Custom Solutions · International Data Corporation (IDC)
Daniel O'Boyle Kelly is the Vice President for IDC's Global Partnering Practice
Partner Strategy Channel Strategy Strategic Alliances Routes to Market
Paul Edwards
Research Director, Software Channels · International Data Corporation (IDC)
Paul Edwards serves as Director of Software Channels research at IDC
Software Channel Strategies Infrastructure Channel Strategy Partner Program Design Partner Transformation MSPs VARs SIs
Rob McDougall
President · Upstream Works Software Ltd.
Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works
Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology
Mitch Lieberman
Vice President, Market Strategy · Comity Technology Advisors
A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)
Social Crm Customer Service Excellence Multi-Channel Customer Service
Jim Villwock
Founder and CEO · Job Doctors International, LLC
Revolutionizing The Competitive Edge for Leaders, Teams, and Individuals. Author, Speaker, Thought Leader, Founder
Leadership Teaming Careers
Jeff Taylor
Author · Author, "Bigger Than The Widget"
Author, Bigger Than The Widget
Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience
Evan Hardie
Research Director, PCD, Printing & Imaging · International Data Corporation (IDC)
Research Director within IDC Canada's PCD, Printing & Imaging Markets
Future of Work 3D Printers Hardcopy Peripherals Large Format Printers Managed Print Services
Sandy Jap
Sarah Beth Brown Professor of Marketing · Emory University, Goizueta Business School
B2B expert on channel management, strategic partnerships, omnichannel strategies, and social media selling
B2B Routes to Market Strategic Partnerships Omnichannel Strategy B2B and Channel Analytics Social Media Selling
Luis Madureira
Partner · UBERBRANDS
Strategy * Innovation * Growth - SMINT (TM) Social Market Intelligence Ambassador - Game-changer, proficient & resilient Fluxer
Competitive Strategy Smint Social Market Intelligence Innovation