Daniel O’Boyle Kelly

Vice President, IDC Global Partnering Practice, Custom Solutions · International Data Corporation (IDC)

Daniel O'Boyle Kelly is the Vice President for IDC's Global Partnering Practice

Partner Strategy Channel Strategy Strategic Alliances Routes to Market

Paul Edwards

Research Director, Software Channels · International Data Corporation (IDC)

Paul Edwards serves as Director of Software Channels research at IDC

Infrastructure Channel Strategy Partner Program Design Partner Transformation MSPs VARs SIs Software Channel Strategies

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Mitch Lieberman

Vice President, Market Strategy · Comity Technology Advisors

A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)

Social Crm Customer Service Excellence Multi-Channel Customer Service

Jim Villwock

Founder and CEO · Job Doctors International, LLC

Revolutionizing The Competitive Edge for Leaders, Teams, and Individuals. Author, Speaker, Thought Leader, Founder

Leadership Teaming Careers

Jeff Taylor

Author · Author, "Bigger Than The Widget"

Author, Bigger Than The Widget

Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience

Evan Hardie

Research Director, Future of Work, Printers & Digital Displays · International Data Corporation (IDC)

Research Director within IDC Canada's Future of Work Practice and Printers/Digital Displays Markets

Digital Displays 3D Printers Hardcopy Peripherals Large Format Printers Managed Print Services

Sandy Jap

Sarah Beth Brown Professor in Marketing · Emory University, Goizueta Business School

B2B expert on channel management, strategic partnerships, omnichannel strategies, and social media selling

Direct Selling B2B and Channel Analytics Strategic Partnerships B2B Routes to Market Omnichannel Strategy

Luis Madureira

Partner · UBERBRANDS

Strategy * Innovation * Growth - SMINT (TM) Social Market Intelligence Ambassador - Game-changer, proficient & resilient Fluxer

Competitive Strategy Smint Social Market Intelligence Innovation