Hillary Berman

Founder · Popcorn & Ice Cream

Small business marketing. Passionate about customer engagement, customer experience, small/local business, startups and entrepreneurship.

Small Business Marketing Women in Business Startup Marketing Customer Engagement & Retention Customer Experience

Forrest Morgeson

Associate Professor · Michigan State University

Forrest Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students.

Marketing Research Customer Loyalty Public Policy Customer Experience Customer Satisfaction

Stefan Kolle

Partner · Futurelab

Engaging and entertaining speaker on marketing, innovation, social media and strategy

Social Media Innovation Marketing Customer Centricity Strategy

Neil Kelley

Course Director · Leeds Beckett

Neil Kelley specialises in marketing communications, with a strong focus on digital marketing and planning.

Social Media Marketing Advertising Media

Tony Ulwick

Founder & CEO · Strategyn

Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).

Outcome-Driven Innovation Marketing Strategy Innovation Management Strategy Innovation Consulting

Andrew Pearson

President · Intelligencia Limited

President at Intelligencia Limited

eSports prescriptive analytics Social Media Healthcare Analytics Caisno Marketing

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Bryan Eisenberg

Partner · Eisenberg Holdings, LLc

New York Times Bestselling author on Marketing Optimization and Online Marketing

Web Analytics Online Marketing A/B Testing Multivariate Testing Persuasion

Rod Brooks

Vice President, Chief Marketing Officer · WOMMA - Word of Mouth Marketing Association

Marketing Communications, Sales and Business Development

Vision Leadership Corporate Strategy Content Creation Marketing

JC Quintana

Founder, DialoguePrime · DialoguePrime

Author and Speaker, Business Relationship Psychology & Technology

Crm / Customer Relationship Management Crm Technology Crm Strategy Customer Strategies Customer Experience

Vladimir Dimitroff

Director · PRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience

Nicholas Kontopoulos

Senior Director I Global Marketing I CRM LoB Customer · SAP

Nicholas Kontopoulos is a Senior Director of Global CRM Marketing at SAP

CRM Customer Experience Management Business Strategy Social Media Enterprise Mobility

Michel Neray

Chief Differentiation Officer · The Essential Message

Learn to differentiate yourself and your business in a competitive marketplace.

Sales & Conversational Selling Branding/Marketing Peak Performance & Personal Development Leadership Differentiation

Bryan Ferre

Chief Marketing Officer, Director · Bryan Ferre Creative

Chief Marketing Officer, Director

Brand Management Social Marketing Customer Engagement

Hessie Jones

CEO · ARCOMPANY

Author, Digital Strategist: Generational insights, Big Data Strategy and Performance, Customer Centricity

Generational Differences Generation Y Generation X Marketing Advertising

Alain Thys

Experience Architect · Agents of A.W.E

Customer Experience Expert

Dr. Ed Frazelle

Executive Director · RightChain™ Institute

President and CEO at Logistics Resources International

Supply Chain Strategy Supply Chain Megatrends Inventory Strategy

Aidan Kenny

Co-Founder & CEO · Instant Opinion

CEO of Instant Opinion

Service Innovation Customer Engagement Strategy

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

Will Bermender

Managing Director · Will Bermender Equity Partners, LLC

Business Leader, Board Director, Investor, Author

M&A M&a Financing Merger & Acquisitions Decision-Making and Performance Mergers & Acquisitions Post-Merger Integration