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Diego Alvarado Karste, Ph.D. profile photo

Diego Alvarado Karste, Ph.D.

Marketing ProfessorUtah Valley University

Alvarado-Karste is an expert in marketing strategy and consumer behaviour

Data-Driven MarketingPersuasion and Decision-makingConsumer BehaviorMarketing Strategy
Rob McDougall profile photo

Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology
Gina Tran, Ph.D. profile photo

Gina Tran, Ph.D.

Expert in marketingFlorida Gulf Coast University

Gina A. Tran explores consumer behavior and the impact of technology on consumption.

Social MediaMarketingInfluencer MarketingDigital MarketingE-Commerce
John A Delves profile photo

John A Delves

CEO.OwnerSoutheastern Training and Development

Turning Ordinary People into Extraordinary Performers.

Getting and Keeping CustomersLeadership for Todays Workforce.Change the Only ConstantEffective Leadership for TodayInspirational and Uplifting
Jon Naylor profile photo

Jon Naylor

Managing PartnerCwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer ServiceImproving ProductivityDriving Effeciency
Jeff Taylor profile photo

Jeff Taylor

AuthorAuthor, "Bigger Than The Widget"

Author, Bigger Than The Widget

Channel ManagementRelationship MarketingChannel MarketingSocial MediaCustomer Experience
Don Thorpe profile photo

Don Thorpe

Customer Experience ExpertShared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of LeadershipOn Purpose Customer Experience
Matt Quade, Ph.D. profile photo

Matt Quade, Ph.D.

Associate Dean for Values-Based Leadership | Director, Center for Christian Leadership and Ethics | Kimberly and Aaron P. Graft Professor in Christian Leadership in Business | Associate Professor of ManagementBaylor University

Christian leadership & ethics expert focusing on ethical and servant leadership, bottom-line mentality & pro-adoption workplace policies

Bottom-Line MentalityAmoral ManagementEthical LeadershipOrganizational Support for Adoption
Eric Weaver profile photo

Eric Weaver

CEOTransparent Path

Bringing IoT, blockchain and AI together to reduce risk, loss and waste in the food supply.

Social BusinessConsumer BehaviorSocial MediaSocial Media AnalyticsBig Data Analytics
Wendi Caplan-Carroll profile photo

Wendi Caplan-Carroll

Area Director - Northeastern United StatesConstant Contact, Inc.

Educational Marketing Expert - NY, NJ

Email MarketingEngagement MarketingEvent MarketingOnline Marketing for NonprofitsSocial Media Marketing