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Steve Owen

Steve Owen

SVP Facilities DevelopmentLillibridge Healthcare Services Inc.

This expert leads high functioning teams to consistently deliver excellence in healthcare construction.

Healthcare ConstructionPreconstructionConstruction EstimatingIntegrated Project DeliveryProgram Management
Chester Elton

Chester Elton

Author, Speaker and ConsultantThe Culture Works

Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment

Human Resource IssuesLeadershipMotivationPeak PerformanceWorkforce Issues
Olaito Yinka

Olaito Yinka

Chief Content officerThe Branding gavel

Experienced Brand communication specialist with passion for development Communication and social media

Brand CommunicationsSocial Media and MarketingDevelopment CommunicationPublic RelationsCustomer Engagement
Oscar (Hengxuan) Chi

Oscar (Hengxuan) Chi

Assistant ProfessorUniversity of Florida

Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.

Well-being and SustainabilityAI in event servicesAI in hospitalityArtificial IntelligenceAI in tourism
Douglas Hanna

Douglas Hanna

CEOA Small Orange LLC

Engaging Customer Service and Technology Expert

Young EntrepreneurshipCustomer ServiceTelecommutingWeb HostingCustomer Care
Bill Maurer

Bill Maurer

Dean of the School of Social Sciences and Professor, Anthropology and LawUC Irvine

Bill Maurer is an anthropologist and expert on money’s artifacts and technologies, from cowries to credit cards and cryptocurrencies.

Payments IndustryLawAnthropologyCryptocurrenciesMoney and Finance
Tom Cates

Tom Cates

PresidentThe Brookeside Group

Experienced Speaker and Motivated Businessperson

SalesBusiness IntelligenceCustomer Insight
Susan Postma

Susan Postma

Regional ManagerCAA Manitoba

Susan oversees CAA Manitoba's retail and travel services with more than a decade of experience.

CoachingCustomer ServiceTeam Building
Gerald Mohlabe

Gerald Mohlabe

Motivational speaker and Leadership ConsultantGoal Driven Consulting

Gerald Mohlabe is a champion of excellence who helps organizations improve performance, embrace change, and develop leaders.

LeadershipMotivationCustomer ServiceCultural DiversityPersonal and Organizational Change
Ronald van der Aart

Ronald van der Aart

managing consultantRepMen

Experienced keynote speaker, moderator & trainer on social media, online reputation management, social customer service

Social MediaOnline Reputation ManagementSocial Customer Service