customer Experts
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Rob McDougall
PresidentUpstream Works Software Ltd.
Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works
Ruomeng Cui
Goizueta Foundation Term Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School
Expert in retail, platforms, supply chain, and causal-AI decision making. Globally known for the wide impact in industry.
John A Delves
CEO.OwnerSoutheastern Training and Development
Turning Ordinary People into Extraordinary Performers.
Diego Alvarado Karste, Ph.D.
Marketing ProfessorUtah Valley University
Alvarado-Karste is an expert in marketing strategy and consumer behaviour
Don Thorpe
Customer Experience ExpertShared Experience Consulting
Business Development Consultant/Customer Experience Expert
Gina Tran, Ph.D.
Expert in marketingFlorida Gulf Coast University
Gina A. Tran explores consumer behavior and the impact of technology on consumption.
Tim Baines
Professor of Operations StrategyAston University
Professor Baines specialises in the realisation of competitive manufacturing operations.
Jon Naylor
Managing PartnerCwichelm Ltd
Jon Naylor has the proof that delivering great service can be combined with reducing costs.
Jeff Taylor
AuthorAuthor, "Bigger Than The Widget"
Author, Bigger Than The Widget
Matt Quade, Ph.D.
Associate Dean for Values-Based Leadership | Director, Center for Christian Leadership and Ethics | Kimberly and Aaron P. Graft Professor in Christian Leadership in Business | Associate Professor of ManagementBaylor University
Christian leadership & ethics expert focusing on ethical and servant leadership, bottom-line mentality & pro-adoption workplace policies