Ali Bigdeli

Associate Professor (Reader) in Industrial Service Innovation · Aston University

Dr Bigdeli is an expert in servitization and advanced services in manufacturing.

Manufacturing Strategy Business Model Innovation Servitization Service Innovation Organisational Change

David Primo

Ani and Mark Gabrellian Professor, Professor of Political Science and Business Administration · University of Rochester

An expert in American politics; campaign finance; corporate political strategy, social responsibility & fiscal policy; & airline industry.

Airline Industry Airline Business Election Law Federal Tax Policy Political Gridlock

Iain Lovatt

CEO · Blue Sheep LLP

Marketer obsessed with delivering actionable customer insight for clients

Data Analysis Databases Customer Insight

Huaxia Rui

Professor, Xerox Chair of Computer and Information Systems · University of Rochester

Huaxia Rui conducts research on topics related to social media, health IT, and optimal contract design.

Data Science Social Media Analytics Health IT Optimal Contract Design Healthcare Economics

Donna Sedor

President · Greater Wilkes-Barre Chamber

Creative Leader/Communicator with a background in public speaking, making positive community connections.

Making a Difference in Your Community Making the Right Connections Public Speaking Customer Service Communications

Karin Bunnell, Ph.D.

Board Vice Chair · Fielding Graduate University

Dr. Bunnell has ten years of prior experience in sales and technical managerial positions for small start-up and large organizations

Organizational Development Change Management Consultation Cross-Functional Team Building Conflict Resolution Customer Satisfaction

Don Roy

Professor of Marketing · Middle Tennessee State University

Marketing professor and blogger with a passion for all things marketing

Branding Marketing Customer Experience Social Media Content Marketing

Axel Schultze

CEO · Society3

CEO, Society3 - Building & managing social brand presences, channel empowerment, creating buzz with 100 Million reach.

Buzz Marketing Social Media Customer Experience

Kelly Tyler Byrnes

Founder of the All-In Movement™ · The All-In Way

Consults, speaks, and writes on how to improve business performance by aligning stakeholder focus

Stakeholder Alignment Business Growth Employee Engagement Customer Service Corporate Culture

Robert Walker

System Administrator

Master of Proactive Living - Speaker, Author, Trainer and Performance Consultant

Personal Success Customer Awareness Business Success

Howard Wyner

Chief Executive Officer and Chief Marketing officer · Scentiments

CEO/CMO, Scentiments.com

Customer Service Online Marketing Brand Advocacy

Robert Murray

Mentor | CBASE · Intrigue Media

Rob is the co-founder of Intrigue Media and he is a marketing and sales expert.

Entrepreneurship Marketing Strategy Strategic Planning Public Speaking Customer Service

Jason Hoover

President · Grow Today, LLC

President of Grow Today, LLC

Management Leadership Speaker Team Building & Leadership Entrepeneurship

Sara Lingafelter Lobkovich

Change Agent | Strategist | OKR Coach · Red Currant Collective

Change & growth. Coach, creator, status-quo challenger. Joy-obsessed. OKR nerd. I ❤️ consequential work, slowing down & motorcycles 🏍️

Motorcycles Strategic Planning OKR Content Strategy Strategic & Business Planning

Douglas Hanna

CEO · A Small Orange LLC

Engaging Customer Service and Technology Expert

Young Entrepreneurship Customer Service Telecommuting Web Hosting Customer Care

Ronald van der Aart

managing consultant · RepMen

Experienced keynote speaker, moderator & trainer on social media, online reputation management, social customer service

Social Media Online Reputation Management Social Customer Service

Tom Cates

President · The Brookeside Group

Experienced Speaker and Motivated Businessperson

Sales Business Intelligence Customer Insight

Susan Postma

Regional Manager · CAA Manitoba

Susan oversees CAA Manitoba's retail and travel services with more than a decade of experience.

Coaching Customer Service Team Building

Douglas Bowman

Professor of Marketing · Emory University, Goizueta Business School

Bowman is an accomplished researcher in marketing, award-winning educator, and proven consultant.

Marketing Strategy Customer Behavior Brand Management Product Management

Gerald Mohlabe

Motivational speaker and Leadership Consultant · Goal Driven Consulting

Gerald Mohlabe is a champion of excellence who helps organizations improve performance, embrace change, and develop leaders.

Leadership Motivation Customer Service Cultural Diversity Personal and Organizational Change