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Tian Heong Chan
Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School
Chan's research focuses on the decisions and dynamics of how teams go from ideas to products.
Derek Dunham
Vice-President, Client ServicesVarsity Branding
Derek Dunham brings over 20 years of experience in branding, marketing and communication.
Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Dr Alexis Paton
Director, Centre for Health and SocietyAston University
Dr Paton examines the impact that society has on health. Her research focuses on how ethics and the social sciences can improve healthcare.
Tracie O. Afifi
Associate Professor, Community Health SciencesUniversity of Manitoba
Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.
Terrence Carolan, MSPT, MBA
Managing Director of Medical Rehabilitation and Aging ServicesCARF International
Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.
Emily Blevins
Assistant Professor of PsychologyLoyola Marymount University
Bellarmine College of Liberal Arts
Michael W. Johnson, MA, CAP
Senior Managing Director of Behavioral HealthCARF International
A creative, solutions-oriented leader who is passionate about improving quality in behavioral healthcare through CARF accreditation.
Joan Pirrung, MSN, APRN, ACNS-BC
President of Union HospitalChristianaCare
Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.
Rahul Telang
Trustees Professor and Program ChairCarnegie Mellon University
Rahul Telang is interested in how information and communication technologies (ICTs) information impact consumers, business and policies.