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Neil Ward-Dutton

Neil Ward-Dutton

Research DirectorMWD Advisors

Research Director and Co-founder, MWD Advisors

Business ManagementIt StrategyBusiness TransformationDigital TransformationCustomer Experience
Sue Henry

Sue Henry

Professional StickyBeak

Supa Dupa Presenter

NetworkingSocial MediaSmall Business MarketingSalesCustomer Service
Kate O'Neill

Kate O'Neill

Founder/CEOKO Insights

Tech Humanist / Cultural Strategist. Expertise in meaningful experiences for customers/users/patients/students/humans.

Digital & Mobile StrategyStrategic & Business PlanningStrategy & Market PlanningMarketing & BrandingDigital & E-Commerce Search
Andy Janning

Andy Janning

President/FounderNo Net Solutions

National award-winning training professional with over 25 years of leadership and financial services experience

Employee Training and DevelopmentCustomer ServiceLeadership
Victoria Ashford

Victoria Ashford

OwnerFearless Leading

A favorite speaker, trainer, and coach for professionals of IAAP, SHRM, ALA and other national associations & organizations.

Customer ServiceBusiness GrowthPersonal DevelopmentSales GenerationFearless Leadership
Dayna Steele

Dayna Steele

Author and SpeakerSteele Media Services

Rock Star Success with Rock Star Principles

SuccessPerformanceLeadershipCustomer ServicePersonal Branding
Lesley  Gent

Lesley Gent

Director Client RelationsInventionShare

Lesley Gent is an experienced client relations executive

Research & AnalysisProduct ManagementCustomer ServiceClient RelationsResearch Management
Karen Schulman Dupuis

Karen Schulman Dupuis

Strategic Innovator | Business Designer | Operational CatalystSocial Design

Building resilient, emotionally intelligent organizations where business design, digital innovation & equity collide.

Marketing CommunicationsProgram ManagementSocial BusinessCustomer EngagementCommunity Management Learning and Development Strategies
Ali Bigdeli

Ali Bigdeli

Associate Professor (Reader) in Industrial Service InnovationAston University

Dr Bigdeli is an expert in servitization and advanced services in manufacturing.

Manufacturing StrategyBusiness Model InnovationServitizationService InnovationOrganisational Change
David Primo

David Primo

Ani and Mark Gabrellian Professor, Professor of Political Science and Business AdministrationUniversity of Rochester

An expert in American politics; campaign finance; corporate political strategy, social responsibility & fiscal policy; & airline industry.

Airline IndustryAirline BusinessElection LawFederal Tax PolicyPolitical Gridlock