service Experts

Chris Brogan

PresidentHuman Business Works

NY Times Best Selling Author, Social Media expert/blogger, & named one of the top 10 most influential social media experts by Forbes.

Zhen (Richard) Tang, Ph.D.

Assistant Professor of Marketing, College of Business AdministrationLoyola Marymount University

Mara Nickerson

Chief Knowledge OfficerOsler, Hoskin & Harcourt LLP

Chief Knowledge Officer at Osler, Hoskin & Harcourt LLP and recognized legal industry expert throughout North America.

Russel Lolacher

Professional Speaker, Podcaster, Voice TalentCommunications Kitchen

I will help your leadership connect with employees and take steps to building a workplace we love.

Oscar (Hengxuan) Chi

Assistant ProfessorUniversity of Florida

Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.

Kwabena Boakye

Assistant ProfessorGeorgia Southern University

Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics

Rayid Ghani

Distinguished Career ProfessorCarnegie Mellon University

Rayid Ghani designs and deploys AI systems with governments for health, housing and justice and advises them on AI governance & evaluation.

Erin K. Devlin

Associate Professor of American StudiesUniversity of Mary Washington

Dr. Devlin focuses on race, public memory, and social justice

Nils Vesk

Innovation ArchitectFuture Thread

Innovation Architecture: Nils Vesk

Philip La Duke

Safety Iconoclast & Culture Transformation ArchitectERM

One of the most informative, entertaining, and engaging speakers you're likely to ever find