Michael Hess
CEO/Founder · Skooba Design
Founder/CEO Skooba Design, CBS/Business Writer, Speaker
Entrepreneurship Product/Brand Development Creative Marketing Public Relations Customer Service
Xiaofeng Zhao
Professor · University of Mary Washington
Xianofeng Zhao is an associate professor in the College of Business at the University of Mary Washington.
Business Administration Risk Management Supply Chain Management
Sang-Hoon Lee, Ph.D.
Assistant Professor of Management, College of Business Administration · Loyola Marymount University
Workaholism and Overwork Employment Relations Dark Side of Prosocial Behavior
Ernan Roman
President · Ernan Roman Direct Marketing
Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.
Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing
Yao-Chin Wang
Assistant Professor · University of Florida
Yao-Chin Wang researches the experience of AI and technology in tourism, hospitality and events, and workplace mindfulness.
Hospitality Branding Mindfulness Event Industry Hospitality Industry Tourism Industry
Jeanne Bliss
President · CustomerBliss
If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner
Prosperous Company Culture Customer Satisfaction & Retention Organizational Structures and Models for Driving Change Customer Experience Leadership Aptitudes Need for A Chief Customer Officer
Holly Zoba
Senior Vice President of Sales - Hospitality · Signature Worldwide
Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training
Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs
Jason Falls
Author, Speaker, CEO · Social Media Explorer
Jason Falls is one of the most in-demand speakers in the social media, public relations and marketing fields. He delivers value!
Social Media Marketing Social Media Monitoring & Measurement Blogging Social Media for Customer Engagement & Retention Digital Marketing
Kelly Ylitalo, Ph.D.
Associate Professor, Public Health · Baylor University
An expert in Physical Functioning, Obesity and Diabetes, Survey Methodology, and Physical Activity.
Physical Activity Obesity and Diabetes Physical Functioning Survey Methodology
Alan Adler
President/CEO · Alan Adler Associates Inc.
Being Extraordingary to Succeed in Today's NEW NOW!
Attracting & Retaining Customers
Debanjan (Deb) Mitra, Ph.D.
Professor of Marketing · University of Connecticut
Professor Mitra is an expert in innovation and new product management, the customer experience.
Product Management Brand Strategies Marketing Strategy Product Development and Commercialization
Peter Evans
Co-Founder & CEO · ExpertFile
Recognized speaker on expertise marketing, technology and innovation
Media Trends Thought Leadership Marketing Technology Innovation
Sheryl F. Kline
Professor, Hospitality · University of Delaware
Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.
Economics Organizational Behavior Hospitality Sport Business Management Hospitality Management
Patricia Huddleston
Professor and Director of Information and Media PhD program · Michigan State University
Expert in Consumer decision making at Point of Purchase, Retail Strategy
Point of Purchase Marketing Consomer Loyalty Retail Strategy Eye-Tracking
Tim Kilroy
CMO · Karmaloop
Entrepreneur, CMO, Digital & Social Media
Mobile Marketing SEM Online Marketing Negotiation Mergers
Kristy Westfall Moyer
Training Account Manager · Signature Worldwide
Just add water! A bountiful harvest of repeat customers awaits with Signature Worldwide's hospitality training & employee engagement expert
Customer Service Engaging Employees Leadership Creating A Culture of Lifelong Learning
Aidin Namin, Ph.D.
Associate Professor of Marketing Analytics, College of Business Administration · Loyola Marymount University
Marketing Analytics Data Analytics Modeling Econometrics Retailing
Julian K. Saint Clair, Ph.D.
Associate Professor of Marketing, College of Business Administration · Loyola Marymount University
MBA Academic Program Director & Co-founder of the A-LIST Pathway
Consumer Identity Learning Branding & Advertising Diversity Marketing
Velitchka Kaltcheva, Ph.D.
Professor of Marketing, College of Business Administration · Loyola Marymount University
Retail Environment Impact Marketer-Consumer Relationships Consumer Motivation Consumer Economics Business Administration
Karen Sedatole
Asa Griggs Candler Professor of Accounting · Emory University, Goizueta Business School
Executive Compensation Performance Evaluation Reward Systems Performance Measures Interorganizational Collaboration