Anatoly Zhuplev, Ph.D.

Professor of Management, College of Business Administration · Loyola Marymount University

Russia International Business International Entrepreneurship International Development

Hyunkag Cho

Associate Professor of Social Work · Michigan State University

An expert in intimate partner violence (IPV), help seeking behaviors among IPV victims, and immigrants.

Service Evaluation Immigrants Intimate Partner Violence Help-Seeking Health Service Use

Michael Fabiano

Vice President, Revenue-Local Media · THE ASSOCIATED PRESS

An established leader in the media industry with an extensive understanding of digital, broadcast and print.

Publishing Financial Planning Business & Strategic Planning Negotiating Agreements Business Process Engineering

Kevan Jacobson

Department Chair/Associate Professor, Criminal Justice · Southern Utah University

Specializing in the principles of criminal responsibility and the constitutional system, law of armed conflict, and military justice

National Security Law Process of Public Policymaking Terroristic Violence as a Political Tool Rights of the Accused Principles of Criminal Responsibility

Tim Cairney

Associate Professor · Georgia Southern University

Professor Cairney's research includes concern voluntary disclosures, and the market for audit services

Accounting Performance Measures Audit Services Management Accounting Systems

Kristin Baird

CEO · Baird Group

Healthcare's customer service guru who ignites passion for the patient experience.

Patient Experience Customer Service in Healthcare Leadership and the Patient Experience Hcahps

Micah Solomon

Customer service bestselling author & strategist · Http://www.customerserviceguru.com

Customer Service Keynote Speaker

Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service

Teisha Shelby-Houston

Author, Speaker, Trainer, TV Host · 4U Who Have an Ear, LLC

Mompreneur expert that teaches women how to live a life of purpose, power and purpose

Communication Leadership Training and Development Conscious Living Finding Your Purpose Entrepreneurship

Endia J. Lindo

Associate Professor of Special Education · Texas Christian University

Dr. Lindo’s expertise is in reading disabilities, comprehension instruction/intervention and the social-cultural factors of learning.

Cultural Competence Special Education Reading Intervention Dyslexia/Reading Disabilities Instructional Strategies

Michelle Grimes

Associate Professor of Child Clinical Psychology · Southern Utah University

A licensed psychologist specializing in clinical child psychology, principles of phycological assessment, and sibling conflict resolution

ADHD Acceptance and Committment Therapy (Act) Anxiety Behavior Disorders in Children Behavioral Health

Abigail Larson

Associate Professor of Kinesiology · Southern Utah University

Specializing in bioenergetics and sports nutrition, advanced exercise prescription, and cardiovascular disease

Sport Rock Climbing Bioactivity Bioenergetics and Sports Nutrition Advanced Exercise Prescription Sports Conditioning

Meredith David, Ph.D.

Associate Professor, Marketing · Baylor University

Dr. David focuses on marketing strategies with an exploration of new technologies.

Strategic Planning Marketing Marketing and Communications Consumer Preferences Well-Being

Michelle Leong Francis

Head ChatterBox · Speak 2B Heard™

Gett'in Skinni? ... then Move Mountains!

Advanced Masterminding Law Education Mental Health Real Estate Aquisitions

Mary Paterson

Partner, Litigation and Tax Litigation · Osler, Hoskin & Harcourt LLP

Seasoned commercial litigator and trial lawyer with a practice in tax litigation, contract disputes, and insolvency proceedings.

Class Actions Litigation Pro Bono Tax Controversy & Litigation Insolvency & Restructuring

Lee McKnight

Kauffman Professor of Entrepreneurship and Innovation · Syracuse University

Visionary Inventor of Cloud to Edge Software Applications - Edgeware Wiglets and Gridlets

Virtual Markets and Wireless Grids Social Radio Social Emergency Response Edgeware Creative Destruction

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Denise Barreto

Author, Managing Partner, Trainer and Speaker · Relationships Matter Now, LLC

Relationship Revolutionist - Changing the World, One Relationship at a Time

Relationships Marketing Leadership Customer Service Corporate Partnerships

Bonnie Knutson

Professor · Michigan State University

Bonnie Knutson often consults with business leaders who want to understand and take advantage of changing consumer demands.

Sales & Sales Management Service Leadership Innovation Hospitality Leadership Consumer Behavior

Kara Dixon Vuic

LCpl. Benjamin W. Schmidt Professor of War, Conflict, and Society in 20th-Century America · Texas Christian University

Prof. Vuic writes about women, gender, and the US military.

War, Gender and the U.S. Military 20th Century United States Social, Cultural, and Gender History World Wars Women and the Military War and Society

Todd Collins

Steed Distinguished Professor · Western Carolina University

Todd Collins is a licensed attorney and legal/political scholar with extensive experience in the courtroom and the classroom.

Public Law Judicial Politics Political Science Public Affairs Constitutional Law