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Tom Flick
PresidentTom Flick Communications
Authority on Leadership, Leading Change and Increasing Performance
Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Terrence Carolan, MSPT, MBA
Managing Director of Medical Rehabilitation and Aging ServicesCARF International
Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.
Derek Dunham
Vice-President, Client ServicesVarsity Branding
Derek Dunham brings over 20 years of experience in branding, marketing and communication.
Joan Pirrung, MSN, APRN, ACNS-BC
President of Union HospitalChristianaCare
Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.
Tracie O. Afifi
Associate Professor, Community Health SciencesUniversity of Manitoba
Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.
Michael Faggella-Luby
ProfessorTexas Christian University
Michael Faggella-Luby helps educators to implement methods and instructional materials for students with and without disabilities.
Jennifer Rowland, M.D.
Chief of the Breast Imaging SectionChristianaCare
Jennifer Rowland specializes in interpretation of screening and diagnostic multi-modality breast Imaging.
Emily Blevins
Assistant Professor of PsychologyLoyola Marymount University
Bellarmine College of Liberal Arts
Anand Rao
Distinguished Service Professor and Program HeadCarnegie Mellon University
Anand Rao focuses on research, innovation, applications, business and societal adoption of data, analytics, and artificial intelligence.