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Jon Naylor

Jon Naylor

Managing PartnerCwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer ServiceImproving ProductivityDriving Effeciency
Jean-Pierre Lacroix RGD

Jean-Pierre Lacroix RGD

PresidentAssociation of Registered Graphic Designers

President and Owner of Shikatani Lacroix

Structured AuthoringPackagingBrand StrategyStrategic ThinkingInnovation
Michael D. Smith

Michael D. Smith

ProfessorCarnegie Mellon University

Michael D. Smith's research uses economic and statistical techniques to analyze firm and consumer behavior in online markets.

StreamingDigital Media ProductsConsumer BehaviorHigher Education Policy
Michael Mattarock

Michael Mattarock

Associate Director and Assistant Teaching Professor, Information Networking InstituteCarnegie Mellon University

Michael Mattarock develops and implements strategies to enhance the national security research portfolio.

Data Security and PrivacySecurity of AI and MLAI EngineeringCybersecurityNational Security
Kelly Flint

Kelly Flint

Area Director - Southwest USAConstant Contact, Inc.

Kelly is a speaker and team leader.

Email MarketingEngagement MarketingEvent MarketingOnline Marketing for NonprofitsSocial Media Marketing
Daniel Levine

Daniel Levine

Trends Expert, DirectorThe Avant-Guide Institute

World #1 Leading Trends Expert - Business Trends * Consumer Trends * Tech Trends (DanielLevine.com : +1.917.512.3881)

TrendsMarketingConsumer and Market InsightsTourism & HospitalityInnovation
Erin Bemis, IOM

Erin Bemis, IOM

Professional Speaker | ConsultantBemis Consulting

Professional Speaker with years of experience educating thousands of small businesses across North America on all things digital marketing.

GooglePublic SpeakingEngagement MarketingEmail MarketingOnline Marketing for Nonprofits
Ken Bator

Ken Bator

OwnerBTC Small Business

Owner at BTC Small Business

Strategic PlanningMarketing StrategyBranding and Culture Building
Larry Miller

Larry Miller

President & FounderMiller Management & Consulting Services, Inc.

Industry Expert on Convenience Retailing, Foodservice at Retail, Consumer Trends & the Integration of Multiple Businesses Under One Roof!

Customer Service in RetailBuilding Customer Focused TeamsLocationLocation
Mitch Lieberman

Mitch Lieberman

Vice President, Market StrategyComity Technology Advisors

A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)

Social CrmCustomer Service ExcellenceMulti-Channel Customer Service