Tema Frank

Chief Instigator · Frank Reactions

Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail

Customer Experience Digital Marketing User Experience (UX) Women & Work

Peter Wilson

Partner Enablement Analyst · Upstream Works Ltd

Professional speaker and presenter.

Customer Experience Customer Engagement Strategy Employee Engagement Motivation and Empowerment

Ivan Hernandez

EMEIA Digital & Emerging Tech Community Leader · EY

Former Flying Trapeze Artist turned Change Catalyst. Speaker on IoT, Customer Experience, Digital Transformation, Business Development.

Digital Transformation Customer Experience Experience Design Internet of Things IoT & Mobility

Jeannie Walters

CEO, Speaker, Chief Customer Experience Investigator · 360Connext Customer Experience Investigation

Veteran Customer Experience Consultant, Speaker and Chief Customer Experience Investigator

Social Media Employee Engagement Customer Experience Company Culture Customer Service

Vladimer Botsvadze

World's No. 1 Marketing, AI and Management Thought Leader by Thinkers 360 · Botsvadze Marketing Solutions

Award-Winning Entrepreneur | Top 1% Global Social Media Influencer | Fortune 500 Consultant | Professor | Startup Advisor | Keynote Speaker

21st Century Workforce Digital Marketplace Software as A Service Enterprise Architecture Remote Work

Stan Phelps

Chief Measurement Officer · 9INCH marketing

Makes Brands Remark-able

Customer Service Customer Experience Word of Mouth Marketing Strategy Differentiation

Nicholas Kontopoulos

Senior Director I Global Marketing I CRM LoB Customer · SAP

Nicholas Kontopoulos is a Senior Director of Global CRM Marketing at SAP

CRM Customer Experience Management Business Strategy Social Media Enterprise Mobility

Gilbert-Jamison Theo

Chief Executive Officer · Performance Solutions by Design, Inc.

Author, Keynote Speaker, Customer Experience Expert, CEO & Founder of Performance Solutions by Design, Inc.

Service Excellence Leadership Accountability Customer Experience Patient Experience

Andrew Pearson

President · Intelligencia Limited

President at Intelligencia Limited

edge analytics Artificial Intelligence and Machine Learning eSports sports betting Automobile Marketing

JC Quintana

Founder, Corporate Relationship Group · Corporate Relationship Group

Author and Speaker, Customer Strategies

Crm / Customer Relationship Management Crm Technology Crm Strategy Customer Strategies Customer Experience

Don Thorpe

Customer Experience Expert · Shared Experience Consulting

Business Development Consultant/Customer Experience Expert

The Stripes of Leadership On Purpose Customer Experience

Kwabena Boakye

Assistant Professor · Georgia Southern University

Professor Boakye's research interest includes quality improvement, service innovation, and applied statistics

IT Post-Adoption Quality Management Service Operations

Sara L. Beckman

Teaching Professor | Earl F. Cheit Faculty Fellow · Haas School of Business, University of California, Berkeley

Expert in integrating design, critical and systems thinking skills for framing and solving problems in multi-disciplinary teams

Teaming by Design Sustainable Design Design and Systems Thinking Innovation as Problem Framing and Solving Integrating Design into Business

Vladimir Dimitroff

Director · PRISM Consulting (UK) Ltd

Popular highly insightful and captivating speaker on CRM and Customer Experience, Segmentation, Loyalty, Social business and Innovation

Customer Segmentation Customer Retention and Loyalty Social Business and Innovation Customer-Centric Strategy and Operations Customer Experience

Brian Ardinger

Co-founder · Econic

Forward Thoughts: Software, Technology, Marketing, & Startups. Founder @NMotionStartup, @econicco, & @theiopodcast, former CMO @Nanonation

Customer Experience Motivation Tedx Startup Acceleration Innovation & Creativity

Eli Goldstein

Senior Consultant · Customaline (Pty) Ltd

Experienced, innovative speaker on Sustaining Customer Satisfaction

Sustainable Customer Satisfaction Customer Experience or Relationship Customer Information Technology

Tim Kilroy

CMO · Karmaloop

Entrepreneur, CMO, Digital & Social Media

Mobile Marketing SEM Online Marketing Negotiation Mergers

Holly Zoba

Senior Vice President of Sales - Hospitality · Signature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation Management Poor Customer Communication Customer Interactions Social Media and the Sales Person Optimizing Learning Through Distance Training Programs

Steve White

Program Vice President, Channels & Alliances · International Data Corporation (IDC)

Steve White is Program Vice President for the Channels & Alliances team.

Strategic Alliances Cloud Solution Providers Partner Marketing Channels and Alliances Trends

Ernan Roman

President · Ernan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship Research Customer Engagement Social Media & Multichannel Marketing Relationship Marketing Customer Experience Marketing