Services Experts

Rayid Ghani

Distinguished Career ProfessorCarnegie Mellon University

Rayid Ghani designs and deploys AI systems with governments for health, housing and justice and advises them on AI governance & evaluation.

Artificial Intelligence for Social GoodAI Policy and GovernanceAI EvaluationAlgorithmic BiasAI Procurement

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service

Tom Flick

PresidentTom Flick Communications

Authority on Leadership, Leading Change and Increasing Performance

Leadership DevelopmentChangeTeamsValuesInspiration

Terrence Carolan, MSPT, MBA

Managing Director of Medical Rehabilitation and Aging ServicesCARF International

Terrence Carolan has more than 20 years of experience as a provider, educator, and administrator in the medical rehabilitation field.

Assisted LivingContinuing Care Retirement CommunitiesRespite CareAdult Day ServicesPerformance Management

Derek Dunham

Vice-President, Client ServicesVarsity Branding

Derek Dunham brings over 20 years of experience in branding, marketing and communication.

Direct AdvertisingSocial Media MarketingIntegrated MarketingBrand DevelopmentCreative Direction

Tracie O. Afifi

Associate Professor, Community Health SciencesUniversity of Manitoba

Dr. Afifi's research interests are in the areas of child maltreatment and problem gambling.

Problem GamblingDomestic ViolencePhysical PunishmentChild MaltreatmentSociology

Emily Blevins

Assistant Professor of PsychologyLoyola Marymount University

Bellarmine College of Liberal Arts

Intergroup EmotionsTraumaEmotions and Emotion RegulationRacism and White SupremacyClinical Psychology

Joan Pirrung, MSN, APRN, ACNS-BC

President of Union HospitalChristianaCare

Joan Pirrung is the interim president at ChristianaCare’s Union Hospital.

Acute Inpatient Surgical and Trauma ServicesTrauma Service LeadershipTrauma NursingTrauma CareAdult Health

Edd Wilder-James

VP StrategySilicon Valley Data Science

Expert in emerging technologies and how they change the world, specializing in big data & data science

Emerging TechnologiesFuture of ItData ScienceBig DataOpen Source

Michael Faggella-Luby

ProfessorTexas Christian University

Michael Faggella-Luby helps educators to implement methods and instructional materials for students with and without disabilities.

Implementation of Specific Evidence-based Pedagogies and InterventionsIdentification of Critical Systemic Variables Associated with School Reform and Intervention ImplementationSecondary and Post-Secondary EducationLearning DisabilitiesA Systematic Review of Assessment Tools for Higher Ed and Disability

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