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Author, Speaker and ConsultantThe Culture Works

Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment

Human Resource IssuesLeadershipMotivationPeak PerformanceWorkforce Issues

Chief Content officerThe Branding gavel

Experienced Brand communication specialist with passion for development Communication and social media

Brand CommunicationsSocial Media and MarketingDevelopment CommunicationPublic RelationsCustomer Engagement

Assistant ProfessorUniversity of Florida

Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.

Well-being and SustainabilityAI in event servicesAI in hospitalityArtificial IntelligenceAI in tourism

Customer Service & Retail Sales Consultant / SpeakerCV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & DiversitySales Training and Sales EffectivenessRetail Sales TrainingMotivating and InspiringCustomer Experience Management

managing consultantRepMen

Experienced keynote speaker, moderator & trainer on social media, online reputation management, social customer service

Social MediaOnline Reputation ManagementSocial Customer Service

Search Engine Marketing ExpertAcquisitionMarketing.biz

Strategic Search Engine Marketing

Search Engine MarketingSeo - Search Engine OptimizationCustomer Acquisition StrategyLead GenerationRetargeting Campaigns

Managing PartnerDI FRANCES & ASSOCIATES, LLC

Motivational keynote speaker, business strategist, author. Engaging presentations deliver useful and actionable knowledge. A blueprint for p

Innovation Creativity & IdeationMarketing Sales & Customer ServiceLeadership

Global Digital & Multimedia Communications ManagerFord Motor Company

Communications executive adept at providing strategic counsel and connecting people to address a full range of business issues

Social Media MarketingIntegrated Marketing & Communications StrategiesDigital Marketing StrategyMobile MarketingBranding and Reputation Management

PresidentWOMMA - Word of Mouth Marketing Association

Unleashing the Power of Word of Mouth Marketing

Social Customer CareSocial MediaWord of Mouth MarketingInfluencer MarketingSocial Media Measurement

CEOA Small Orange LLC

Engaging Customer Service and Technology Expert

Young EntrepreneurshipCustomer ServiceTelecommutingWeb HostingCustomer Care

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