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Ali Bigdeli
Professor of Industrial Service InnovationAston University
Prof Ali Bigdeli co-leads a centre of excellence on servitization, focusing service-led business model innovation.
Peter Johnson
DirectorFairday Research Limited
New Thinking for Service Organisations
Scott Watson
Founder & Managing DirectorSummit Consulting & Training Limited
Leadership Enabler, Emotional Intelligence Expert & Keynote Speaker
Shubho Bandyopadhyay
ProfessorUniversity of Florida
Shubho Bandyopadhyay studies net neutrality, information systems, health informatics, information systems and public policy.
Tema Frank
Chief InstigatorFrank Reactions
Customer Experience in the Digital Era, & Women in the Workplace // L'experience client, service à la clientèle, & Femmes au travail
Courage Igene
Author, FounderAll Nations Church
Courage Igene is an author and passionate community leader as well as a father, son, teacher, speaker, actor, and producer.
David Schweidel
Professor of Marketing & Goizueta Chair in Business TechnologyEmory University, Goizueta Business School
Marketing analytics expert focused on the opportunities at the intersection of marketing and technology
Becky McCray
Expert for Small TownsSaveYour.Town
Practical steps you can put into action right away to shape a better future for your community
Theresa Syer
Founding Partner, Professional SpeakerSyer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Denise M. Rosseau
University ProfessorCarnegie Mellon University
Denise Rousseau's research focuses upon the impact workers have on the employment relationship and the firms that employ them.