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Ernan Roman

Ernan Roman

PresidentErnan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship ResearchCustomer EngagementSocial Media & Multichannel MarketingRelationship MarketingCustomer Experience Marketing
Jeanne Bliss

Jeanne Bliss

PresidentCustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company CultureCustomer Satisfaction & RetentionOrganizational Structures and Models for Driving ChangeCustomer Experience Leadership AptitudesNeed for A Chief Customer Officer
Tim Moore

Tim Moore

CEOCrushIQ

Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.

Social Media MarketingDigital BusinessThe Connected ConsumerGoogle+ for Business
Mark Walhimer

Mark Walhimer

Museum ManagerSouthern Utah University

Wealth of experience in museum management and a deep commitment to fostering enriching cultural institutions.

Interactive ExhibitsUser-Centered DesignDesign ThinkingExhibition DesignMuseum Master Planning
Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Dave Kerpen

Dave Kerpen

CEOLikeable Media

Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!

Becoming More Likeable With Social MediaSocial Media MarketingBuzz & Viral Marketing StrategiesWord of Mouth MarketingCustomer Engagement & Retention
Tony Ulwick

Tony Ulwick

Founder & CEOStrategyn

Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).

Outcome-Driven InnovationMarketing StrategyInnovation ManagementStrategyInnovation Consulting
R. Ravi

R. Ravi

Professor of Business, and Professor of Operations Research and Computer ScienceCarnegie Mellon University

R. Ravi is interested in networks and their effects in business, a subject on which he introduced a new MBA class.

Applied MathematicsBusiness and ManagementNumerical and Computational MathematicsPure MathematicsComputation Theory and Mathematics
Bryan Eisenberg

Bryan Eisenberg

PartnerEisenberg Holdings, LLc

New York Times Bestselling author on Marketing Optimization and Online Marketing

Web AnalyticsOnline MarketingA/B TestingMultivariate TestingPersuasion
Quinetta Roberson

Quinetta Roberson

John A. Hannah Professor of Organizational BehaviorMichigan State University

Quinetta Roberson's research interests focus on developing organizational capability and enhancing effectiveness.

Human Resource ManagementDiversityEquityDiversity & Inclusion