Customer experience Experts

Jeanne Bliss

PresidentCustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company CultureCustomer Satisfaction & RetentionOrganizational Structures and Models for Driving ChangeCustomer Experience Leadership AptitudesNeed for A Chief Customer Officer

Ruomeng Cui

Goizueta Foundation Term Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School

Expert in retail, platforms, supply chain, and causal-AI decision making. Globally known for the wide impact in industry.

Operations ManagementOperations StrategyCausalMachine LearningData-driven Decision

Tim Moore

CEOCrushIQ

Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.

Social Media MarketingDigital BusinessThe Connected ConsumerGoogle+ for Business

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service

Dave Kerpen

CEOLikeable Media

Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!

Becoming More Likeable With Social MediaSocial Media MarketingBuzz & Viral Marketing StrategiesWord of Mouth MarketingCustomer Engagement & Retention

Tony Ulwick

Founder & CEOStrategyn

Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).

Outcome-Driven InnovationMarketing StrategyInnovation ManagementStrategyInnovation Consulting

Bryan Eisenberg

PartnerEisenberg Holdings, LLc

New York Times Bestselling author on Marketing Optimization and Online Marketing

Web AnalyticsOnline MarketingA/B TestingMultivariate TestingPersuasion

R. Ravi

Professor of Business, and Professor of Operations Research and Computer ScienceCarnegie Mellon University

Ravi's research is on models, methods and applications of discrete optimization.

Computational BiologyDigital AdvertisingSupply Chain and LogisticsNetwork Optimization

Kevin James Saunders

Global Learning & SupportOculus Training

Global Learning & Development Partner

Hotel and Resort TrainingSensitivity TrainingBullying and HarassmentTraining & DevelopmentHuman and Organizational Development

Brian Dervan

Store Manager, West RoxburyTD Bank

Brian Dervan is an expert in business banking, employee experience and development, risk management, and operational excellence.

ManagementRecruitingOperational ExcellenceBusiness GrowthEmployee Experience and Development

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