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Brad Fay
Chief Operating OfficerWOMMA - Word of Mouth Marketing Association
Author & Word of Mouth Marketing Expert
Nora Rubel
Jane and Alan Batkin Professor of Jewish StudiesUniversity of Rochester
Rubel is an expert in Jewish studies, as well as Jewish food and holidays
Ruomeng Cui
Goizueta Foundation Term Associate Professor of Information Systems & Operations ManagementEmory University, Goizueta Business School
Cui's research focuses on how operations strategies create and deliver value in companies' digital transformation
Gordon Brent Pierce
Founder and CEOPierco Management Inc
Founder and CEO at Pierco Management Inc
Michael D. Smith
ProfessorCarnegie Mellon University
Michael D. Smith's research uses economic and statistical techniques to analyze firm and consumer behavior in online markets.
Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Matthew Grieshop
Associate ProfessorMichigan State University
An expert in Cultural, Biological and chemical pest management for organic production systems
Nigel Collin
CEOThinkativity
Nigel Collin CSP - Helping businesses generate profitable ideas
Karthik Namasivayam
DirectorMichigan State University
Karthik Namasivayam's research explores the intersection between service provider and consumer.
David Ciccarelli
Chief Executive OfficerVoices
David Ciccarelli is the CEO and founder of Lake