Customer Experts

Senior ConsultantCustomaline (Pty) Ltd

Experienced, innovative speaker on Sustaining Customer Satisfaction

Sustainable Customer SatisfactionCustomer Experience or RelationshipCustomer Information Technology

Global Learning & SupportOculus Training

Global Learning & Development Partner

Hotel and Resort TrainingSensitivity TrainingBullying and HarassmentTraining & DevelopmentHuman and Organizational Development

CEO/FounderSkooba Design

Founder/CEO Skooba Design, CBS/Business Writer, Speaker

EntrepreneurshipProduct/Brand DevelopmentCreative MarketingPublic RelationsCustomer Service

Director2Excell Consulting

Experienced, enthusiastic speaker advising audiences about the importance of understanding and creating customer value in business markets

Customer Value Management in B2bB2b Business and Market StrategiesCustomer Loyalty and Retention in B2b

President & CEOENCORE CONSULTING GROUP, INC.

John Naples brings infectious energy, customized content & practical techniques. Your audience will be challenged, equipped and empowered!

Sales StrategyCoaching for High PerformanceBuilding A Leadership CultureEmpowerment & MotivationNegotiating

Word of Mouth Inspiration OfficerBrains on Fire

No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business.

Word of Mouth MarketingContent StrategySocial Media StrategiesCreative DirectionMarketing Strategy

Assistant Professor of Management, College of Business AdministrationLoyola Marymount University

Workaholism and OverworkEmployment RelationsDark Side of Prosocial Behavior

Founder, CEOInternational Marketing Partners Ltd.

Allyson Stewart-Allen is a renowned marketer, whose expertise in brand internationalisation is sought by leading businesses globally.

Business DisruptorsMarketing KnowledgeStrategic AdviceCultural Intelligence & Intercultural CompetenceInternational Market Research

ProfessorCarnegie Mellon University

Lorrie Cranor's research focusses on usability and policy issues related to security and privacy.

Engineering and PolicyPrivacyCybersecurity and PrivacyComputer ScienceUsable Security

PresidentErnan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship ResearchCustomer EngagementSocial Media & Multichannel MarketingRelationship MarketingCustomer Experience Marketing

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