customer Experts
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Steve Owen
SVP Facilities DevelopmentLillibridge Healthcare Services Inc.
This expert leads high functioning teams to consistently deliver excellence in healthcare construction.
Chester Elton
Author, Speaker and ConsultantThe Culture Works
Let the “apostle of appreciation,” bestselling author Chester Elton inspire your employees to enviable heights of accomplishment
Olaito Yinka
Chief Content officerThe Branding gavel
Experienced Brand communication specialist with passion for development Communication and social media
Oscar (Hengxuan) Chi
Assistant ProfessorUniversity of Florida
Oscar (Hengxuan) Chi studies the impact of technology, especially AI, on the delivery of services in hospitality and tourism.
Juan Manuel Benavent
Customer Service & Retail Sales Consultant / SpeakerCV Consulting
Customer Service and Customer Experience Management speaker, trainer and consultant.
Scott Monty
Global Digital & Multimedia Communications ManagerFord Motor Company
Communications executive adept at providing strategic counsel and connecting people to address a full range of business issues
Suzanne Fanning
PresidentWOMMA - Word of Mouth Marketing Association
Unleashing the Power of Word of Mouth Marketing
Robert (B.J.) Johnson
Clinical Associate Professor of Computer ScienceLoyola Marymount University
Seaver College of Science and Engineering
John Holder
CEOProfit Growth Unlimited
Engaging, dynamic speaker appealing to the smaller business sector.
Reshma Shah
Professor in the Practice of MarketingEmory University, Goizueta Business School