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Micah Solomon

Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
Louise Kerr

Louise Kerr

The Pet Care MagicianElite Pet Care & Education

The Pet Care Magician@Elite Pet Care & Education

Pet CareDog TrainingPetsDogsAnimal Care
Jeanniey Mullen

Jeanniey Mullen

Global EVP, CMOZinio LLC: Digital Publishing Innovation

Global EVP/CMO at Zinio

American Sign LanguageEmail MarketingDirect MarketingMobile MarketingBrand Building
Daniel Paulson

Daniel Paulson

CEOInVision Business Development

Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies

StrategyCustomer ServiceLeadershipInnovationLeadership Communications
Mark Webber

Mark Webber

Expert WitnessRobson Forensic, Inc.

Tree and Landscape Expert

Right Plant Right PlaceForensic ArboricultureStem Girdling Roots
Marnie  Smith

Marnie Smith

Partner Lighthouse NINE Group

Marnie is a value-driven business professional with expertise in custom consulting solutions.

Coaching and FacilitationChange Management LeadershipProject / Relationship ManagementCommunication StrategyProgram Design and Development
Anuj Kumar

Anuj Kumar

Associate ProfessorUniversity of Florida

Anuj Kumar’s research is focused on understanding how information technology affects the behavior of organizations and individuals.

How Online Product Recommendations Affects Customer DemandHow Technology Can Be Used to Remedy Societal ProblemsTechnology Enabled Multi-channel Business OperationsInformation Systems and Operations ManagementBusiness Value of Information Technology
Yang Yang

Yang Yang

Assistant ProfessorUniversity of Florida

Yang Yang studies how people make decisions, inferences and predictions, and their implications for consumer welfare.

Artificial Intelligence for Decision SupportBusinessWell-BeingMotivationSocial Influence
Richard Lutz

Richard Lutz

Professor | ChairUniversity of Florida

Richard Lutz’s research addresses experiential consumption, customer donation decisions, and social media's effects on purchase behavior.

Advertising ResponseConsumer BehaviorServices MarketingBusiness
Jinhong Xie

Jinhong Xie

Professor | ChairUniversity of Florida

Jinhong Xie’s current research interests are emerging technology and service strategy.

Independent Product Information and Marketing StrategyNational Culture Effect on New Product ManagementInnovation Management and StrategiesNetwork EffectsService Pricing