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Yong Chen

Professor, HistoryUC Irvine

Yong Chen is Professor of Hist. He also served as the Associate Dean of Curricular and Student Services in the School of Humanities.

Chinese American ExperienceImmigration HistoryFoodAsian-American HistoryCultural History
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Michael Haynes

Director2Excell Consulting

Experienced, enthusiastic speaker advising audiences about the importance of understanding and creating customer value in business markets

Customer Value Management in B2bB2b Business and Market StrategiesCustomer Loyalty and Retention in B2b
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Ted Curtin

Chief Innovation OfficerProdigyWorks

Global Innovator • Marketer • Adventurer • Tinkerer • Speaker • Explorer • Pushing Organizations and Audiences Way Outside of the Box!

InnovationBrand StrategyCross-Channel Brand EngagementCreating Great Customer Experiences
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Xiajun Pan

Associate ProfessorUniversity of Florida

Xiajun Pan researches supply chain and retail operations management, business analytics and operations-marketing/information interface.

Business AnalyticsOperations-Marketing/Information InterfaceRetail Operations ManagementSupply Chain Management
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Daniel Paulson

CEOInVision Business Development

Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies

StrategyCustomer ServiceLeadershipInnovationLeadership Communications
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Muzzo Uysal

Carney Family Endowed Professor of Hospitality & Tourism ManagementUniversity of Massachusetts Amherst

Muzzo Uysal is an expert on tourism demand/supply interaction, tourism marketing, and quality of life research in tourism.

TippingQuality-of-Life (QOL) Research in Hospitality and TourismTourist Demand EstimationTourism DevelopmentTourism Impacts
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Whitney Martinko, PhD

Associate Professor of History; Director, Albert Lepage Center for History in the Public Interest | College of Liberal Arts and SciencesVillanova University

Whitney Martinko, PhD, is an expert on public history, historic preservation and the early United States (1776–1860).

Public HistoryPhiladelphia HistoryHistory of Urban PlanningEarly United States (1776–1860)Places of the American Revolution
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Nathan Carpenter

DirectorUniversity of Florida

Nathan Carpenter provides expertise around social media listening data collection and strategy for academic and professional communities.

AnalyticsOnline Social MovementsSocial MediaCommunication TechnologyDigital Trends
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Micah Solomon

Customer service bestselling author & strategistHttp://www.customerserviceguru.com

Customer Service Keynote Speaker

HospitalityCustomer ServiceCustomer ServicesSocial MediaHigh-Tech High-Touch Customer Service
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Patrick Noonan

Professor Emeritus in the Practice of Information Systems & Operations ManagementEmory University, Goizueta Business School

Professor Noonan came to Goizueta in 1993 from the faculty of the Harvard Business School, where he earned his Ph.D. in Decision Sciences.

Decision & Risk AnalysisGame TheoryNegotiation & Strategic ThinkingData Analysis