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Scott Ellis

Scott Ellis

Associate ProfessorGeorgia Southern University

Scott Ellis’s research interests center on the study of purchasing and supply management processes and functions

Operations ManagementAutomotive IndustryGlobal Supply Chain ManagementSupply Chain ManagementManufacturing Management
John Naples

John Naples

President & CEOENCORE CONSULTING GROUP, INC.

John Naples brings infectious energy, customized content & practical techniques. Your audience will be challenged, equipped and empowered!

Sales StrategyCoaching for High PerformanceBuilding A Leadership CultureEmpowerment & MotivationNegotiating
Geno Church

Geno Church

Word of Mouth Inspiration OfficerBrains on Fire

No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business.

Word of Mouth MarketingContent StrategySocial Media StrategiesCreative DirectionMarketing Strategy
Sang-Hoon Lee, Ph.D.

Sang-Hoon Lee, Ph.D.

Assistant Professor of Management, College of Business AdministrationLoyola Marymount University

Workaholism and OverworkEmployment RelationsDark Side of Prosocial Behavior
Sheryl F. Kline

Sheryl F. Kline

Professor, HospitalityUniversity of Delaware

Prof. Kline's research focuses on organizational behavior and training in the hospitality, meeting and event industry.

EconomicsOrganizational BehaviorHospitalitySport Business ManagementHospitality Management
Ernan Roman

Ernan Roman

PresidentErnan Roman Direct Marketing

Marketing thought leader. Innovator in Relationship Marketing and Voice of Customer driven Marketing Best Practices.

Voice of Customer Relationship ResearchCustomer EngagementSocial Media & Multichannel MarketingRelationship MarketingCustomer Experience Marketing
Debanjan (Deb) Mitra, Ph.D.

Debanjan (Deb) Mitra, Ph.D.

Professor of MarketingUniversity of Connecticut

Professor Mitra is an expert in innovation and new product management, the customer experience.

Product ManagementBrand StrategiesMarketing StrategyProduct Development and Commercialization
Holly Zoba

Holly Zoba

Senior Vice President of Sales - HospitalitySignature Worldwide

Hope you like music because customers will be singing your praises after Signature Worldwide's SVP of Hospitality Sales sets up the training

Reputation ManagementPoor Customer CommunicationCustomer InteractionsSocial Media and the Sales PersonOptimizing Learning Through Distance Training Programs
Jason Falls

Jason Falls

Author, Speaker, CEOSocial Media Explorer

Jason Falls is one of the most in-demand speakers in the social media, public relations and marketing fields. He delivers value!

Social Media MarketingSocial Media Monitoring & MeasurementBloggingSocial Media for Customer Engagement & RetentionDigital Marketing
Jeanne Bliss

Jeanne Bliss

PresidentCustomerBliss

If driving customer loyalty and engagement is your focus, you definitely want this Customer Leadership Executive powerhouse in your corner

Prosperous Company CultureCustomer Satisfaction & RetentionOrganizational Structures and Models for Driving ChangeCustomer Experience Leadership AptitudesNeed for A Chief Customer Officer