Wayne Langley
President · Varsity Branding
Has a combination of strategy development capability & operational execution to help clients achieve their organizations’ objectives.
Management Leadership Team Building Strategic Planning Customer Service
Lyle Bunn (Ph.D. Hon)
Strategy Architect / Principal · BUNN Co.
The Marquee Man! Put your event in lights with the dynamic media industry's leading expert & educator on Enterprise Place-based Media
Digital Out-Of-Home (Dooh) Project Planning & Management Business and Project Tuning and Acceleration Business Relationship Development Vendor Selection Negotiation and Engagement
Douglas Hanna
CEO · A Small Orange LLC
Engaging Customer Service and Technology Expert
Young Entrepreneurship Customer Service Telecommuting Web Hosting Customer Care
Don Thorpe
Customer Experience Expert · Shared Experience Consulting
Business Development Consultant/Customer Experience Expert
The Stripes of Leadership On Purpose Customer Experience
Clare Kumar
Chief Organizer and Productivity Consultant · Streamlife, an organizing company
Enthusiastic and entertaining speaker who liberates people through organization both at work and at home..
Productivity Organization Time and Space Management
Michael Jackson
International Keynote Speaker · theothermichaeljackson.com
A leading global speaker on the subject of business change
The Challenge of Change Better Business Rules Socialocity - the Power of Business Social Media
Peter Johnson
Director · Fairday Research Limited
New Thinking for Service Organisations
Organisations Service Provision Itsm
Jonathan Copulsky
Principal, Deloitte Consulting LLP · Deloitte Services LLP
Author and consultant whose career has been dedicated to developing and growing profitable customer relationships
Brand Resilience Brand Management
Micah Solomon
Customer service bestselling author & strategist · Http://www.customerserviceguru.com
Customer Service Keynote Speaker
Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service
Louise Kerr
The Pet Care Magician · Elite Pet Care & Education
The Pet Care Magician@Elite Pet Care & Education
Pet Care Dog Training Pets Dogs Animal Care
Jeanniey Mullen
Global EVP, CMO · Zinio LLC: Digital Publishing Innovation
Global EVP/CMO at Zinio
American Sign Language Email Marketing Direct Marketing Mobile Marketing Brand Building
Daniel Paulson
CEO · InVision Business Development
Experienced speaker that through storytelling distinguishes traits business leaders use to become growth companies
Strategy Customer Service Leadership Innovation Leadership Communications
Mark Webber
Expert Witness · Robson Forensic, Inc.
Tree and Landscape Expert
Right Plant Right Place Forensic Arboriculture Stem Girdling Roots
Marnie Smith
Partner · Lighthouse NINE Group
Marnie is a value-driven business professional with expertise in custom consulting solutions.
Coaching and Facilitation Change Management Leadership Project / Relationship Management Communication Strategy Program Design and Development
Anuj Kumar
Associate Professor · University of Florida
Anuj Kumar’s research is focused on understanding how information technology affects the behavior of organizations and individuals.
How Online Product Recommendations Affects Customer Demand How Technology Can Be Used to Remedy Societal Problems Technology Enabled Multi-channel Business Operations Information Systems and Operations Management Business Value of Information Technology
Richard Lutz
Professor/Chair · University of Florida
Richard Lutz’s research addresses experiential consumption, customer donation decisions, and social media's effects on purchase behavior.
Advertising Response Consumer Behavior Services Marketing Business
Jinhong Xie
Professor/Chair · University of Florida
Jinhong Xie’s current research interests are emerging technology and service strategy.
Independent Product Information and Marketing Strategy National Culture Effect on New Product Management Innovation Management and Strategies Network Effects Service Pricing
Yang Yang
Assistant Professor · University of Florida
Yang Yang studies how people make decisions, inferences and predictions, and their implications for consumer welfare.
Artificial Intelligence for Decision Support Business Well-Being Motivation Social Influence
Matt Bruck
co-founder · Eaters Drinkers
Business Builder, Entrepreneur, Investor, Brand Builder, Connector, Host.
Global Business Development Business Models Ratings and Recommendations
Marc-Andre Pigeon
Director, Financial Sector Policy · Credit Union Central of Canada
Experienced financial services professional, researcher, and credit union advocate
Credit Unions Policy Finance Advocacy Research