Rob McDougall
President · Upstream Works Software Ltd.
Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works
Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology
Mitch Lieberman
Vice President, Market Strategy · Comity Technology Advisors
A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)
Social Crm Customer Service Excellence Multi-Channel Customer Service
Jim Villwock
Founder and CEO · Job Doctors International, LLC
Revolutionizing The Competitive Edge for Leaders, Teams, and Individuals. Author, Speaker, Thought Leader, Founder
Leadership Teaming Careers
Sandy Jap
Sarah Beth Brown Professor of Marketing · Emory University, Goizueta Business School
B2B partnering and channel strategy expert in consulting, litigation, and education.
B2B Routes to Market Strategic Partnerships Omnichannel Strategy B2B and Channel Analytics Social Media Selling
Jeff Taylor
Author · Author, "Bigger Than The Widget"
Author, Bigger Than The Widget
Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience
Luis Madureira
Partner · UBERBRANDS
Strategy * Innovation * Growth - SMINT (TM) Social Market Intelligence Ambassador - Game-changer, proficient & resilient Fluxer
Competitive Strategy Smint Social Market Intelligence Innovation