Mitch Lieberman

Vice President, Market Strategy · Comity Technology Advisors

A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)

Social Crm Customer Service Excellence Multi-Channel Customer Service

Hessie Jones

CEO · ARCOMPANY

Author, Digital Strategist: Generational insights, Big Data Strategy and Performance, Customer Centricity

Generational Differences Generation Y Generation X Marketing Advertising

Jessica Valenzuela

Entrepreneur, Emerging Media Strategist and Blogger · Mavin Digital Inc.

I cover topics on how tech, design and media is changing how we live. Are you adept to adapt?

Social Media in the Enterprise Social Crm Mobile Social Enterprise Singularity

Frank Falcone

Co-Founder & Executive Program Director, Centre for CRM Excellence · Rotman School of Management (University of Toronto)

Co-Founder & Executive Director, Centre for CRM Excellence at Rotman School of Management, University of Toronto

Marketing Automation Product Marketing Crm Software Social Media Social Crm

Christopher David Kaufman

Senior Consultant Social & Mobile Solutions · Oracle

Senior Consultant Social & Mobile Solutions @ Oracle

Data Analysis Social Media Marketing Strategy Development

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