Howard (Shih-Ming) Hu

Professor of Hotel, Resort, Hospitality Management · Southern Utah University

Specializing in international cuisine, hospitality management, and culinary science

Food Service Preparation Techniques International Cuisine Culinary Tourism Culinary Programs Hospitality Management

Bruce McAdams

Professor · Centre for Business and Social Entrepreneurship

McAdams joined the faculty in January of 2009 after more than twenty years leadership experience in the Ontario hospitality industry

Operations & Training Operations Analysis Sustainability in the Foodservice Industry

Theresa Syer

Founding Partner, Professional Speaker · Syer Hospitality Group Inc.

Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and

Service Loyalty Maximizing Your Networking Skills

Stan Suboleski

Professor · Georgia Southern University

Stan Suboleski is an expert in hospitality training and strategic management.

Hospitality Asset Design & Openings (Hotels, Restaurants) Hospitality Training Hospitality Operational Auditing Room Service Best Practices Multi-Unit Management

Dimitrios Buhalis

Professor and Leader of eTourism Lab · Bournemouth University

Experienced, dynamic speaker that connects Tourism/Travel - Technology/Social Media and Management and Marketing ss

Etourism Social Media and Strategy Trends Tourism Travel

Yu-kai Chou

CEO · RewardMe

Rated a Top 20 Gamification Guru. Regular Speaker/Lecturer at Stanford, Google etc on Gamification and Social Media.

Restaurant and Retail Marketing Gamification

Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker · CV Consulting

Customer Service and Customer Experience Management speaker, trainer and consultant.

Multicultural & Diversity Sales Training and Sales Effectiveness Retail Sales Training Motivating and Inspiring Customer Experience Management

Curtis Carlson Nelson

Travel & Hospitality Executive · Curtis Carlson Nelson

Curtis Carlson Nelson has 20 years of management experience with a focus on the travel and hospitality industries.

Marketing Management Travel Hospitality

Nancy Griffin

Public Relations / Communications Professor & Program Coordinator · Cambrian College

Nancy Griffin is an expert in the fields of public relations, media and communications.

Media Relations Public Relations Crisis Communications Corporate Communicaitons Marketing

Jennifer Dolman

Partner, Litigation · Osler, Hoskin & Harcourt LLP

Commercial litigator with deep expertise in advising Canadian and international franchisors with all manner of business disputes.

Class Actions Defamation Law Franchise Law Employment & Labour Law Hospitality and Leisure

Frank Felker

Founder & President · Digital Media Positioning

Highly-reviewed speaker with scores of presentations to business groups nationwide on entrepreneurship, digital marketing & direct sales.

Sales Marketing Entrepreneurship Social Media Digital Publishing

Robbin Phillips

Courageous President

The Firestarter! Putting a match to word-of-mouth marketing campaigns that ignite a sustainable movement of brand identity & loyal support

Creating Movements Branding and Identity Content Development & Management Community Management and Word of Mouth Marketing Customer Engagement & Retention

On Amir

Professor of Marketing · UC San Diego

On Amir's research focuses on using psychological and economic principles to identify successful strategies in different market settings.

Business Analytics Judgment and Decision Making Marketing Strategy Consumer Behavior Behavioral Economics

Donia Bijan

Author and Chef · Movable Type Management

Bring Extra Napkins! Food can tell the most wonderful stories with celebrated chef & author of the memoir, Maman’s Homesick Pie

Food Writing Food Memoirs Cooking Food and Dining

Hillary Berman

Founder · Popcorn & Ice Cream

Small business marketing. Passionate about customer engagement, customer experience, small/local business, startups and entrepreneurship.

Small Business Marketing Women in Business Startup Marketing Customer Engagement & Retention Small Business

Girish Mallapragada

Associate Professor of Marketing · Indiana University, Kelley School of Business

Girish Mallapragada is expert in the areas of open innovation, social networks, new product development, and inter-firm relationships.

Technology Management Social Networks Open Innovation Marketing Strategy

Helene Kwong

Founder & Consultant · TAOpivot

Renaissance Woman: Always Wearing Several Hats

Employee Relations Team Management International Student Affairs

Mel Kleiman

President · Humetrics

Helping Employers Build a Frontline That Builds Their Bottom Line

Hourly Employee Recruiting and Selection Hourly Employee On-Boarding Hourly Employee Engagement Hourly Employee Retention Interviewing

Minor Myers

Professor of Law · University of Connecticut

Minor Myers is a leading expert in corporate law and governance.

Corporate Finance Mergers & Acquisitions Law Corporate Law Executive Compensation

Peter Ricci, Ed.D.

Clinical Associate Professor and Director · Florida Atlantic University

Peter Ricci is an expert in food service, lodging, incentive travel, and destination marketing.

Casinos & Gaming Travel and Tourism Hotel Guest Services Hospitality Marketing

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