Lisa Yerian, MD

Medical Director, Continuous Improvement Director, Hepatobilliary Pathology; Assistant Professor of Pathology · Cleveland Clinic

An expert in continuous improvement in healthcare and continuous improvement tools including business intelligence dashboards

Leading Change and Organizational Culture Continuous Improvement in Healthcare Organizational Learning and Improvement Application in Continuous Improvement Principles

Shannon Phillips, MD, MPH

Quality and Patient Safety Officer · Cleveland Clinic

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient Safety Culture of Safety Leadership: Role of A Leader to Develop Culture Leading By Influence Performance Improvement & Safety/Quality